Herson's Kia

I have bought two Kia cars from this dealership and they are always very efficient , polite, and hardworking! Would recommend. are always very efficient , polite, and hardworking! Would recommend. More

I got new car from here! ! Service are really great and I like the car ! Service are really great and I like the car More

I had such a positive experience purchasing my new Kia Seltos from Herson’s Kia. Car shopping can feel overwhelming, especially when you are trying to make a wise financial decision and not just get sw Seltos from Herson’s Kia. Car shopping can feel overwhelming, especially when you are trying to make a wise financial decision and not just get swept up in the excitement of a new car. I came into this process knowing what I liked, knowing my budget, and asking a lot of questions. Ernesto Caraballo was patient with me through all of it. I appreciated that the process felt like a conversation instead of a pressure campaign. We went back and forth on the numbers, I took time to talk things through with my husband, and Ernesto continued working with me until we landed on terms I felt comfortable accepting. I never felt like I had to make a decision before I was ready. And then there was the car itself. I drove the Seltos X Line and immediately loved how it felt. The pale gray color, the moonroof that was a wonderful surprise, the comfort, and the overall personality of the car just felt right for me. After driving and comparing several vehicles and visiting other dealerships, I kept coming back to this one. Herson’s is also close to home, which made the experience even better. There is something nice about finding the right car without having to travel all over Maryland to get it. I am especially grateful to Ernesto for working with me respectfully and making what could have been a stressful process feel much more human. I walked away feeling good about my decision, excited about my new car, and not like I had survived a battle with a dealership. 😂 Thank you, Ernesto and the Herson’s Kia team, for helping me begin this next chapter on four wheels. More

Fantastic experience! No high-pressure sales, transparent pricing, and the staff went above and beyond to make the buying process fast and stress-free. Highly recommend!" No high-pressure sales, transparent pricing, and the staff went above and beyond to make the buying process fast and stress-free. Highly recommend!" More

I really have appreciate to have such time to test drive the different models that was interesting me. The team is really friendly and ready to help the different models that was interesting me. The team is really friendly and ready to help More

Staff here were very helpful and no pressure, it was very easy to test drive. easy to test drive. More

Customer service was great. Took my Kia Sportage for its first service and oil change. Every one was courtesy and professional. Took my Kia Sportage for its first service and oil change. Every one was courtesy and professional. More

The process was very time consuming as I expected but Sandro helped me out tremendously! Sandro helped me out tremendously! More

I can’t say enough good things about my experience at Herson’s Kia, especially working with Ralphael Louis Chavez. Before coming to Herson’s, I had a very disappointing experience at Laurel Kia. I lef Herson’s Kia, especially working with Ralphael Louis Chavez. Before coming to Herson’s, I had a very disappointing experience at Laurel Kia. I left there feeling like all Kia dealerships were the same, poor customer service, and not focused on the customer. I was honestly ready to give up on Kia altogether and start shopping for a different brand. Thankfully, I decided to give Kia one more chance, and that’s where I met Ralphael at Herson’s Kia. From the moment we started talking, he completely changed my perception of what a car-buying experience should be. He was professional, knowledgeable, patient, and genuinely interested in helping me find the right vehicle instead of just making a sale. Even though he was busy, he never lost focus on what I was really looking for and made me feel like I was his top priority. Thanks to Ralphael, I ended up purchasing a fully loaded 2027 Kia Telluride, and I couldn’t be happier with my decision. He answered every question, kept me informed throughout the entire process, and made everything smooth and stress-free. The same goes for the Finance Department. I usually feel pressured when it comes time to meet with the finance manager, but at Herson’s, Andrea was so professional, welcoming, and transparent that the entire transaction felt more like working with family than buying a car. If it weren’t for Ralphael, Andrea, and the entire Herson’s Kia team—from the manager to the person who cleaned and prepared my vehicle—I would be driving a different brand today. They are the reason I stayed with Kia, and they are a tremendous asset to Herson’s Kia. If you’re looking for an honest, knowledgeable salesperson and team in a dealership that truly puts its customers first, I highly recommend Herson’s Kia. Ask for Ralphael Louis Chavez, you won’t be disappointed. More

Great, no pressure experience through every step of the process. Very happy with my interactions and purchase. process. Very happy with my interactions and purchase. More