Herrin-Gear INFINITI

Awesome Top Notch. Shanehan, Antonio, and the finance manager go above and beyond with customer service. Everyone was friendly, accommodating, and welcoming! Top Notch. Shanehan, Antonio, and the finance manager go above and beyond with customer service. Everyone was friendly, accommodating, and welcoming! Great experience and great car for a family! More

Excellent customer service as always As always, I am always appreciative of the customer service provided by the staff at Herrin-Gear Infinite Service. Mr. Coleman does an excellent job As always, I am always appreciative of the customer service provided by the staff at Herrin-Gear Infinite Service. Mr. Coleman does an excellent job in taking care of the needs of his customers to assure complete satisfaction. Thank you for staff such as Mr. Coleman. More

Customer service Very pleasant and hassle free. Staff very knowledgeable and courteous. Sales person was thoughtful and interested in ensuring we got the best deal. Wa Very pleasant and hassle free. Staff very knowledgeable and courteous. Sales person was thoughtful and interested in ensuring we got the best deal. Was proud to work for Herrin-Gear. Would highly recommend him to others. More

Outstanding customer service Every staff member that I encountered from the service manager to the receptionist was beyond helpful, knowledgeable, and very courteous. I was greet Every staff member that I encountered from the service manager to the receptionist was beyond helpful, knowledgeable, and very courteous. I was greeted with warm smiles, shown into the comfortable waiting room, and was offered refreshments. The service department paid great attention to detail, and alerted me to another problem with my vehicle that they were able to resolve. I greatly appreciated both the quality of the service as well as the completion of it in a timely manner. After many miserable experiences with other dealerships in the past, I was both pleasantly surprised and appreciative of the exceptional service I was provided here! I will definitely return for any future service needs. More

Phil and Tristan has great customer service!! Each and everyday, I look for professionalism and great customer service! Upon arrival at the Infiniti Service department, you always receive great cu Each and everyday, I look for professionalism and great customer service! Upon arrival at the Infiniti Service department, you always receive great customer service! Stephanie More

Such a wonderful group of helpful and friendly people. I strive on progress and professional and this dealership has both. They are kind and understanding and heard my needs and desires for my car. I strive on progress and professional and this dealership has both. They are kind and understanding and heard my needs and desires for my car. More

GREAT The service are the dealership was great. The staff was friendly and knowledgable about the inventory on the grounds. We didn't habe to wait long. The service are the dealership was great. The staff was friendly and knowledgable about the inventory on the grounds. We didn't habe to wait long. More

Over 20 minutes I came in mind to purchase a vehicle. No one saw me when I parked my vehicle where all the new vehicles were. I walked around all the new vehicles wi I came in mind to purchase a vehicle. No one saw me when I parked my vehicle where all the new vehicles were. I walked around all the new vehicles without being approached and then I walked around all the used vehicles. I was really getting ready to go to the BMW place because I had someone’s card and the day I was just walking around a salesperson was out there in no time. A young lady came outside and she couldn’t answer all my questions and she said let me go get someone else because I am in training. She told me she had been a sales person at the toyato store. She brought Terrance Burnett to me. Terrance is an excellent salesman. He never pressured me. He asked what was my price range and I told him. I told him I would be paying cash and the rest is history. I recommend Terrance Burnett to the highest and from 0 to 10 and 10 being the highest. He has a 10 from me. Mrs. Rosie Harvey More

Professional and Excellent Service Staff provided services in a professional, timely manner. Service manager explained service to be provided and gave an estimated cost and time. Serv Staff provided services in a professional, timely manner. Service manager explained service to be provided and gave an estimated cost and time. Service was on time and cost was as projected. More

Oil change Very friendly and helpful. The work was done in an timely matter as always. It’s always a pleasure to work with Tristen or Quincy. Very friendly and helpful. The work was done in an timely matter as always. It’s always a pleasure to work with Tristen or Quincy. More