Herrin-Gear INFINITI

Herrin-Gear INFINITI responded

Thank you for taking the time to leave such a wonderful 5-star review about your experience with the INFINITI Sales Department at Herrin-Gear INFINITI. We are thrilled to hear that you had an excellent experience, and we appreciate your kind words and recommendations. Providing exceptional service and ensuring our customers are well taken care of is our utmost priority, and we are delighted that you felt the team at Herrin-Gear INFINITI did just that. It's great to hear that our Sales Manager, Mr. Tim Gray, was able to explain the process thoroughly and provide helpful assistance throughout your purchase. We are overjoyed to know that you are enjoying your new vehicle. Your recommendation to others is the highest compliment we could receive, and we thank you for your trust in us. If there is anything more we can do to assist you in the future or if you have any questions, please don't hesitate to reach out. We look forward to serving you again and providing you with continued outstanding service. Thank you for choosing Herrin-Gear INFINITI, and we wish you many enjoyable miles in your new vehicle!

Herrin-Gear INFINITI responded

Thank you for taking the time to leave such a glowing 5-star review of our valet service at the INFINITI Service Department at Herrin-Gear INFINITI. We are thrilled to hear about your positive experience, and we appreciate your kind words. It's wonderful to know that our team was prompt, efficient, and courteous during your visit. Ensuring our customers' comfort and satisfaction is a top priority, and we are delighted to hear that you felt well taken care of by our staff. At Herrin-Gear INFINITI, we aim to provide not only exceptional service but also cost-efficient solutions to meet your automotive needs. Your feedback reinforces our commitment to delivering value to our valued customers. If there is anything else we can do to enhance your experience or if you have any further questions or concerns, please don't hesitate to reach out to us. We look forward to the opportunity to serve you again and to continue providing you with the outstanding service you deserve.

Herrin-Gear INFINITI responded

Thank you so much for your kind words and for being a loyal customer of Herrin-Gear INFINITI's service department! We truly appreciate your continued trust in our team for your vehicle service needs. It's fantastic to hear that you consistently receive great service when you visit our dealership. Providing top-notch service and maintaining the satisfaction of our valued customers are our priorities, and we're thrilled that we've been able to meet your expectations each time. Your continued support and feedback inspire us to keep up the good work and continuously improve. If you ever have any questions, concerns, or if there's anything else we can do for you, please don't hesitate to reach out. We're here to assist you. Thank you again for your positive review and for choosing Herrin-Gear INFINITI. We're looking forward to serving you in the future.

Herrin-Gear INFINITI responded

Thank you immensely for taking the time to share your outstanding experience with us at Herrin-Gear INFINITI's sales department! We are truly delighted to have exceeded your expectations and to hear that your interactions with our team were exceptional. Antonio Chambers and Randy Ivy are valuable members of our team, and we're thrilled to know that they left a positive impact on your visit. We're proud of their dedication to their roles and their commitment to providing excellent service. Your kind words serve as a testament to our ongoing efforts to provide top-notch customer service. We're grateful for the opportunity to have served you, and we look forward to the pleasure of assisting you again in the future. If there's ever anything you need or if you have further feedback, please don't hesitate to let us know. Thank you once again for choosing Herrin-Gear INFINITI. Your support means the world to us.

Herrin-Gear INFINITI responded

Thank you so much for taking the time to share your wonderful experience with Tricia from our service department at Herrin-Gear INFINITI. We greatly appreciate your kind words and recommendation. It's delightful to hear that Tricia's dedication to providing exceptional customer service has left such a positive impression on you. We pride ourselves on delivering top-notch service, and it's clear that Tricia's commitment to ensuring your satisfaction shines through. We will be sure to pass along your compliments to her. At Herrin-Gear INFINITI, we always strive to ensure that every service visit is a seamless and satisfactory one. Your trust in us to consistently deliver outstanding service means a lot, and we are thrilled to have you as a valued customer. Should you have any further needs or inquiries, please don't hesitate to reach out. We look forward to continuing to provide you with the best possible service in the future. Thank you again for choosing Herrin-Gear INFINITI, and we appreciate your thoughtful feedback.

Herrin-Gear INFINITI responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a very good sales experience at Herrin-Gear INFINITI. We appreciate your kind words about our attentive sales staff, especially Terrance Burnett, who was delighted to assist you throughout the process. Additionally, we're glad you found our Finance Manager, Troy Morrison, to be personable and efficient. Providing excellent service to our customers is our top priority, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and hope to welcome you back for any future automotive needs. Thank you for choosing Herrin-Gear INFINITI!

Herrin-Gear INFINITI responded

Thank you for taking the time to share your wonderful feedback about our service department at Herrin-Gear INFINITI in Jackson, Mississippi, and specifically about our service advisor, Tricia. We're thrilled to hear that Tricia's courteous and informative approach has left a positive impression on you. Providing excellent customer service and going above and beyond to assist our customers is what we strive for, and we're delighted to have been your first choice for car maintenance and repairs. Your kind words mean a lot to us, and we look forward to continuing to provide you with exceptional service in the future. Should you have any further automotive needs, don't hesitate to reach out to us. Thank you once again!

Herrin-Gear INFINITI responded

Thank you for sharing your experience with Randy Walker and our INFINITI Service Department at Herrin-Gear INFINITI in Jackson, MS. We are delighted to hear that Randy provided you with excellent customer service and kept you well-informed throughout the repair process. Our team takes great pride in ensuring our customers feel valued and informed during their time with us. We understand the importance of a convenient and hassle-free car repair experience, especially for our long-time, loyal customers like you. Your feedback regarding our loaner policy is highly appreciated, as it helps us identify areas where we can improve our services. Rest assured, we take your suggestion seriously, and we are actively looking into ways to enhance our offerings to better meet the needs of our valued patrons. We are grateful for your trust in us to handle your vehicle repairs, even when they may be more complex and costly. Our goal is to provide a seamless and satisfactory service that gives you peace of mind throughout the entire process. Once again, thank you for your feedback, and for choosing Herrin-Gear INFINITI for your automotive needs. If you have any further questions or suggestions, please do not hesitate to reach out. We look forward to serving you again in the future.

Herrin-Gear INFINITI responded

Thank you for your kind words and positive review! We're delighted to hear that you had a great experience with our sales department at Herrin-Gear INFINITI in Jackson, Mississippi. We strive to provide excellent service and professionalism to all our customers, and we're thrilled that Deidra was able to assist you in finding the perfect vehicle. We appreciate your feedback and look forward to serving you again in the future!

giggles101071 responded

They have excellent and great customer service, go far and beyond to meet your satisfaction.

Herrin-Gear INFINITI responded

Thank you for your fantastic review of our sales department at Herrin-Gear INFINITI in Jackson, Mississippi! We're thrilled to hear that you experienced excellent customer service with us. Going above and beyond to meet your satisfaction is our top priority, and we're glad that our team was able to deliver that for you. We truly appreciate your kind words and look forward to serving you again in the future!