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Herrin-Gear INFINITI

Jackson , MS

Overview
Reviews
Vehicles
4.7
872 Reviews
Call Dealership (601) 354-4821
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1685 High Street

Jackson , MS

39202

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Showing 872 reviews

December 08, 2023

Eric Thomas was awesome to deal with his patience is stellar, if you need a vehicle or are in the market for one please see him More

by Ericaneal249
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric M. Thomas
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December 04, 2023

PATRICK WERE VERY RESPECTABLE! WERE THERE FROM START TO FINISH! UPDATED ME ON EVERYTHING! THE Atmosphere were nothing but Negative frm everybody especially the reception ! THANK Y More

by ttoney1193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn Williams
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Dec 06, 2023 -

Herrin-Gear INFINITI responded

Thank you for your outstanding review! We're thrilled to hear about your positive experience with Patrick at our service department. Providing respectful and comprehensive service is our priority, and we're delighted that Patrick's commitment to keeping you updated from start to finish left such a positive impression. Your appreciation means a lot to us, and we're grateful for the opportunity to assist you. Should you have any further needs or questions, please feel free to reach out. Thank you for choosing Herrin-Gear INFINITI!

December 04, 2023

Tricia was such a great help with my car. Any time I called she kept me update on the service. She helped me with my warranty questions. It was a honor to have her helping me. This is the sec More

by Hank00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ayers, Tricia Glaze
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Dec 06, 2023 -

Herrin-Gear INFINITI responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Tricia at our service department. Providing great assistance and keeping you informed is what we aim for, and we're delighted that Tricia's support, especially with your warranty queries, has been valuable to you. We appreciate your loyalty as a returning customer and wish you a Merry Christmas from all of us here at Herrin-Gear INFINITI! Should you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

November 17, 2023

Patrick took care of us, like he said. Really satisfied. Took no time to get my work done on the car More

by troym249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Nov 23, 2023 -

Herrin-Gear INFINITI responded

Thank you for your outstanding 5-star review! We're thrilled to hear that Patrick provided excellent care at Herrin-Gear INFINITI in Jackson, MS. It's wonderful to know that he was friendly, helpful, and ensured that your vehicle's service was completed promptly. Your acknowledgment of Patrick's service means a lot to us. If there's anything more we can assist you with or if you have any further inquiries, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

November 16, 2023

The service was awesome as usual. I am never disappointed when I bring my QX60 in for service. Trish always keeps me updated on what I need to keep it running right. More

by pcjdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Nov 23, 2023 -

Herrin-Gear INFINITI responded

Thank you for your fantastic 5-star review! We're thrilled to hear that you had an awesome service experience, as usual, at Herrin-Gear INFINITI in Jackson, MS. Your continued satisfaction with our service on your QX60 means a lot to us. Tricia's dedication to keeping you updated and well taken care of is greatly appreciated. We'll make sure to pass on your kind words to Tricia. Should you need anything else or have further requests, please feel free to reach out. Your feedback is invaluable, and we're honored to have your trust. Thank you for choosing us!

November 15, 2023

Tricia Montgomery is the Best! Always friendly and professional service whenever I come in to get my vehicle serviced. More

by THaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Nov 23, 2023 -

Herrin-Gear INFINITI responded

Thank you for your fantastic 5-star review! We're thrilled to hear that Tricia provided you with the best professional service at Herrin-Gear INFINITI in Jackson, MS. Your kind words about Tricia's service mean a lot to us. We'll be sure to share your appreciation with her. Should you need anything else or have further inquiries, please don't hesitate to reach out. Your satisfaction is our top priority, and we're grateful for your trust and support. Thank you for choosing us!

November 12, 2023

Great Nice Good part he work with us gave us what we ask for keep his word. More

by Dot.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Loggins
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Nov 14, 2023 -

Herrin-Gear INFINITI responded

Dear valued customer, Thank you for sharing your positive experience with our sales department at Herrin-Gear INFINITI! We're thrilled to hear that Marcus was a great partner, kept his word, and ensured you received exactly what you wanted. Providing excellent service and meeting our customers' needs are our top priorities. We appreciate your feedback, and if there's anything else we can assist you with or if you have additional comments, please feel free to let us know. We look forward to serving you again in the future!

November 12, 2023

Randy is always informative and accessible. I appreciate the update texts on the date of service. More

by drkcrowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Walker
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Nov 14, 2023 -

Herrin-Gear INFINITI responded

Thank you for taking the time to share your positive experience with Randy and our service department at Herrin-Gear INFINITI! We're thrilled to hear that Randy's informative and accessible service, along with the update texts on the day of service, contributed to your satisfaction. Providing clear communication and keeping you informed is a priority for us. Your feedback is valuable, and we're grateful for the opportunity to serve you. If there's anything else we can do for you or if you have additional feedback, please feel free to let us know. We look forward to assisting you in the future!

November 12, 2023

Everyone was very helpful at the dealership. Antonio and Marcus went above and beyond to make sure the process went smoothly in getting me what I wanted. More

by tenishamoore23
Recommend Dealer
Yes
Employees Worked With
Antonio Chambers, Eric Thomas, Marcus Loggins
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Nov 14, 2023 -

Herrin-Gear INFINITI responded

Thank you for taking the time to share your positive experience with our sales department at Herrin-Gear INFINITI! We're delighted to hear that Antonio and Marcus went above and beyond to ensure a smooth process, allowing you to get exactly what you wanted. Providing exceptional service is our priority, and we appreciate your kind words. If there's anything else we can assist you with or if you have additional feedback, please don't hesitate to reach out. Congratulations on your new vehicle, and we look forward to serving you again in the future!

November 09, 2023

Been dealing with this service department for at least 18 years. Always Great people here!! More

by JusNess
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zacc Ayers
Report | Print
Nov 11, 2023 -

Herrin-Gear INFINITI responded

Thank you for your loyalty over the past 18 years and for taking the time to leave us a stellar 5-star review! We're delighted to have been of service to you consistently. Our team at Herrin-Gear INFINITI in Jackson, MS, truly values your continued trust. If there's anything you ever need or if we can enhance your experience further, please feel free to reach out. Here's to many more years of great service!

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