Heritage Volkswagen Parkville

Car Buying Made Easy Mr. Randolph was very detailed and patient and gave me a great car buying experience. He was very knowledgeable not only in regards to each vehicle bu Mr. Randolph was very detailed and patient and gave me a great car buying experience. He was very knowledgeable not only in regards to each vehicle but as well as the financing process. Every question was answered clearly with great detail. Strongly recommend! More

Outstanding! and painless! I had the pleasure of dealing with Mr. Randolph for my recent purchase of a used Sante Fe. He was knowledgeable during the test drive and didn't push I had the pleasure of dealing with Mr. Randolph for my recent purchase of a used Sante Fe. He was knowledgeable during the test drive and didn't push me to purchase the first night. Asked great questions to see if the car was a good fit. Once I decided to purchase, Mr. Randolph made all phases painless including the trade in of my old vehicle. Highly recommended! 5 Stars all the way! Also dealt with Jake for financing and after purchase care. He obviously knows how to get their customers the best deals! He held off waiting for one bank to come in lower and they did, bottom line, money saved! More

Great experience! This was my 2nd purchase at Heritgae and first working with Herb. He gave us plenty of time to just walk the lot looking and then did everything nece This was my 2nd purchase at Heritgae and first working with Herb. He gave us plenty of time to just walk the lot looking and then did everything necessary to get me into a GREAT new ore-owned Cherokee. Looking forward to many years with this car and plan on sending anyone who is looking his way! Thanks Heritage - and more importantly, thanks Herb (and thanks to Jake too for making the financing time fun!) More

Great experience. Great experience working with Lavon and Woody. Went the extra mile to take care of my concerns with the Chevy Silverado and would recommend them to an Great experience working with Lavon and Woody. Went the extra mile to take care of my concerns with the Chevy Silverado and would recommend them to anyone. More

Great Experiece as Always Bruce was as always a great help in helping my wife find her new vehicle. He is always knowledgeable and no pressure makes every visit as pleasant as Bruce was as always a great help in helping my wife find her new vehicle. He is always knowledgeable and no pressure makes every visit as pleasant as the first. Also took the time to show her how to operate everything! More

Good old-fashioned customer service Lavon was professional and pleasant and no pressure! He was knowledgeable about the vehicles and great about highlighting and explaining the features Lavon was professional and pleasant and no pressure! He was knowledgeable about the vehicles and great about highlighting and explaining the features of the vehicles we test drove. The entire process of looking for and purchasing a new truck was very efficient. He really made us feel like valued customers. More

Courteous and No Pressure Bruce was a great help in letting me take my time and looking at the specific vehicle I wanted. He was informative and stayed with me through the ent Bruce was a great help in letting me take my time and looking at the specific vehicle I wanted. He was informative and stayed with me through the entire process. Even helped make sure I could pick up the vehicle when convenient. More

Enjoyable experience Lavon made a usually stressful experience for us fun. Good job Lavon! Found the truck I was looking for for the right price. We would definitely reco Lavon made a usually stressful experience for us fun. Good job Lavon! Found the truck I was looking for for the right price. We would definitely recommend this dealer. More

Speechless The two gentlemen Spencer and Jacob worked hard. Very hard to get me into a reliable car. I was very nervous especially with my credit. These two took The two gentlemen Spencer and Jacob worked hard. Very hard to get me into a reliable car. I was very nervous especially with my credit. These two took such good care of me they was placed to help me for a reason. It was time consistent but their hospitality was top notch in the dealership. Very courteous and friendly and good at their job. I'm blessed to have had these two and the whole dealership was awesome. Thanks Guys!!! More

Pleasant and Professional Our salesman Mr. Pratt was very pleasant and professional. It was our first time buying a car for every question or concern Mr. Pratt was able to answ Our salesman Mr. Pratt was very pleasant and professional. It was our first time buying a car for every question or concern Mr. Pratt was able to answer. His patience and knowledge I will always remember. This has been the best experience so far. I would recommend heritage to my family and friends. More