Heritage Volkswagen Parkville

Fantastic Service I was able to get a great deal on my car thanks to Herb. Herb was very kind and down to earth and made us feel comfortable. The deal took us all day t I was able to get a great deal on my car thanks to Herb. Herb was very kind and down to earth and made us feel comfortable. The deal took us all day to finalize, yet he remained patient and understanding. Overall, great guy and great service from everyone at the dealership. I would definitely recommend Herb to anyone looking to buy a car. More

Easy buy Lavon was nothing professional and polite. He was honest through the entire process and made sure to take care of all of my questions and concerns. Lavon was nothing professional and polite. He was honest through the entire process and made sure to take care of all of my questions and concerns. He made the buying process simple and relatively quick. More

Wonderful Experience The team at Heritage VW Parkville was incredible to work with. Gabe, Bruce, Spencer and Jacob were all a pleasure to deal with and made the experience The team at Heritage VW Parkville was incredible to work with. Gabe, Bruce, Spencer and Jacob were all a pleasure to deal with and made the experience as painless as possible. We walked out with exactly what we were looking for and could not be happier with the vehicle! Thanks again to the entire team. More

great customer services I gave this rating because, he was excellent customer service, he kept in touch made sure we are ok etc and a all around great guy! I gave this rating because, he was excellent customer service, he kept in touch made sure we are ok etc and a all around great guy! More

Outstanding VW Buying Experience We purchased a new VW GTI this weekend from Heritage VW in Parkville. John DeMartino was our Sales Adviser and Jacob Cardwell was the Finance Manage We purchased a new VW GTI this weekend from Heritage VW in Parkville. John DeMartino was our Sales Adviser and Jacob Cardwell was the Finance Manager we worked with. John was great, we weren't sure if we wanted a Jeep wrangler or a GTI. Two very different vehicles and John was incredibly knowledgeable on both. He spent so much time with us explaining features and benefits of both vehicles. He was kind, considerate and patient. His sole focus was on making sure we purchased the best vehicle for us. He truly cares about his clients. Jacob Cardwell, was our Finance Director, he explained the financing options available to us, as well as warranties available. He is Amazing at what he does. Purchasing a vehicle can be stressful but Jacob made it painless he was Great! We never felt pressured or rushed to make a decision. I felt like Jacob had our best interest at heart. We felt like we were buying a car from friends. You can tell how much Jacob loves helping his clients. HONESTY, INTEGRITY and GENUINE CARE, are just a few of the words that describe John and Jacob. If you want a great car buying experience, see John and Jacob at Heritage VW. Congratulations, Heritage VW for having such Outstanding individuals representing your dealership. More

Trying something new I've always been a Honda/Acura type of individual, but decided to try an SUV and the Jeeps were the most appealing. Upon my arrival, Bruce was very w I've always been a Honda/Acura type of individual, but decided to try an SUV and the Jeeps were the most appealing. Upon my arrival, Bruce was very welcoming and helped me find a Jeep that would fit my needs. After the selection process, I was introduced to Jake and he was phenomenal in answering my finance questions and making sure that I was connected with the appropriate financial institution. I wish that all finance people were like him! Unfortunately, I had a check engine warning less than a week of purchasing the vehicle. However, the service guys were on it right away and performed the proper maintenance. Hopefully I will have no future issues. More

Excellent customer service and friendly workers. Got out within 3 hours and it didn't even seem like it was that long. Would recommend to family and friends. and friendly workers. Got out within 3 hours and it didn't even seem like it was that long. Would recommend to family and friends. More

Jeep Purchase Lavon was a pleasure to work with! He was professional and transparent about the entire process. I would highly recommend him and Parkville Heritage t Lavon was a pleasure to work with! He was professional and transparent about the entire process. I would highly recommend him and Parkville Heritage to anyone. More

Bruce and Woody were awesome! We spent about 3 hours looking over and test driving Grand Cherokees trying to decide which would work best for us. Bruce was helpful and never lost We spent about 3 hours looking over and test driving Grand Cherokees trying to decide which would work best for us. Bruce was helpful and never lost patients through the whole process. Woody came in at the end to help make the deal happen. This is a great place to purchase a vehicle. More

Helpful, patient, knowledgeable One of the most pleasant car buying experiences I have had in years. I went in to just get prices, but Spencer was so helpful and knowledgeable that I One of the most pleasant car buying experiences I have had in years. I went in to just get prices, but Spencer was so helpful and knowledgeable that I ended leaving with a new car. I would recommend Heritage VW to anyone that wants to be treated with respect. More