Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Volkswagen Parkville
Baltimore, MD
1,510 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,510 reviews
March 24, 2018
Amazing experience Herb came highly recommended and did not disappoint. The service was helpful and straightforward. Herb did everything he could to find the right vehic Herb came highly recommended and did not disappoint. The service was helpful and straightforward. Herb did everything he could to find the right vehicle and get the numbers to be comfortable for me as a consumer. Steve Jakubik was outstanding as well and very helpful and quick. More
by Quijano1118
Employees Worked With
Herb Randolph, Steven Jakubik
March 24, 2018
Great service Heritage had the best price we could find with the features we wanted. The service was excellent, Herb worked with us til 10pm to finish the paperwork Heritage had the best price we could find with the features we wanted. The service was excellent, Herb worked with us til 10pm to finish the paperwork and personally came to our house to pick up our trade in so my wife could go home early. More
by Dorian B
Employees Worked With
Herb Randolph
March 24, 2018
Lavon to the rescue Lavon addressed my needs while my initial dealer didn't look in my direction. Go straight to Lavon if you choose to go through heritage. Lavon addressed my needs while my initial dealer didn't look in my direction. Go straight to Lavon if you choose to go through heritage. More
by Cordero
Employees Worked With
Lavon Pratt
March 24, 2018
Great experience We got our fourth vehicle from this dealership and we couldn’t be happier with the service and attention to our preferences. We are very happy with th We got our fourth vehicle from this dealership and we couldn’t be happier with the service and attention to our preferences. We are very happy with the car. Great job! More
by Micaguy
Employees Worked With
Other Employees :
Doug Mrockowski, Spencer Buettner, Gabriel Walman
March 23, 2018
Top Notch As overwhelming as the car buying/leasing process can be, this was a great experience! Spencer Buettner is super knowledgeable and enthusiastic about As overwhelming as the car buying/leasing process can be, this was a great experience! Spencer Buettner is super knowledgeable and enthusiastic about the VW brand of cars, friendly, patient (there was a lot of back and forth trying to find the right car for me) and an accommodating sales consultant. The entire Heritage team was helpful and friendly! Would definitely recommend this dealership! More
by Runnergirl
Employees Worked With
Spencer Buettner
March 23, 2018
Buying process My sales agent,Mr. Lavon Pratt made my buying process easy and quick.He explanied and answered all my questions about the car. I always enjoy buying f My sales agent,Mr. Lavon Pratt made my buying process easy and quick.He explanied and answered all my questions about the car. I always enjoy buying from Heritage. More
by ola
Employees Worked With
Lavon Pratt
March 22, 2018
Our sell person was very helpful Mr.Pratt is a very professional sales consultant, he started on the phone talking with us . He walked us thought all of our car buying experience taki Mr.Pratt is a very professional sales consultant, he started on the phone talking with us . He walked us thought all of our car buying experience taking his time. I wish that other sales consultant made you feel so relaxed when going though the car buying experience . More
by Alice M Hinton 1
Employees Worked With
Lavon Pratt
March 22, 2018
I had a Wonderful ar buying experience with Mr. Lavon Pratt I bought a Jeep Grand Cherokee from your dealership, I had the Best car buying experience when I purchased my Jeep from Heritage Parkville. The salesm I bought a Jeep Grand Cherokee from your dealership, I had the Best car buying experience when I purchased my Jeep from Heritage Parkville. The salesman, Mr Lavon Pratt was very kind and curtious as well as very informative and explaining everything that I needed to know about my Jeep and the purchasing of it. Mr. Made me feel comfortable about buying my Jeep , I'm a Happy customer!? More
by Mitch
Employees Worked With
Doug Mrockowski, Lavon Pratt
March 22, 2018
Very very good It was true, and to the point and the service was very good i would send my friend here and come back to see him again.. It was true, and to the point and the service was very good i would send my friend here and come back to see him again.. More
by Hinton 1
Employees Worked With
Lavon Pratt
March 21, 2018
Octavia Herb was very helpful and polite. Got the deal done in a timely manner. He was able to get the job done and find me a car with everything i needed to Herb was very helpful and polite. Got the deal done in a timely manner. He was able to get the job done and find me a car with everything i needed to my liking. If there's a issue he will solve it quick. Thanks so much More
by Octaviaa1
Employees Worked With
Herb Randolph
