Heritage Volkswagen Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,510 reviews
Thank you for a great sales visit. You worked within financial needs and will recommend other customers. Great customer service. very friendly. we'll be back. for a great sales visit. You worked within financial needs and will recommend other customers. Great customer service. very friendly. we'll be back. More
Great experience! I had a Awesome Experience Herb Randolph is an awesome guy he gave me the best deals and pulled every trick out of the book to help me be comfortabl I had a Awesome Experience Herb Randolph is an awesome guy he gave me the best deals and pulled every trick out of the book to help me be comfortable about what I was buying! More
Mrs. Anderson I really enjoyed doing business with Mr. Lavon very patient and understanding I would recommend this dealer ship its nice neat and clean the other sta I really enjoyed doing business with Mr. Lavon very patient and understanding I would recommend this dealer ship its nice neat and clean the other staffer were kind as well. More
Review of Brice Freeman Bruce was an oustanding salesman. He was very honest and helpful. I would recommend him without hesitattion! Bruce provided estimates which were v Bruce was an oustanding salesman. He was very honest and helpful. I would recommend him without hesitattion! Bruce provided estimates which were very accurate and sis what he could to expdwrite the process. More
Lavon, The Miracle Worker! Lavon really hustled to find us the absolute best deal. He worked with our credit and put us into a brand new vehicle. I would highly recommend buying Lavon really hustled to find us the absolute best deal. He worked with our credit and put us into a brand new vehicle. I would highly recommend buying a vehicle through him next time you’re in need of one! More
Got the job done Sooo i was referred to Lavon through my coworker explained my situation that's been a ongoing situation...he told me not to worry I got you ...I trust Sooo i was referred to Lavon through my coworker explained my situation that's been a ongoing situation...he told me not to worry I got you ...I trusted him and here I am 1st owner of my 2017 VW Passat...no miles ...goin from a 2004 used van that I was still making payments on to this definitely is a great feeling....thank you thank you to Lavon and his team for getting the job done !! More
Amazing sales team, great experience The Sales team was on point from start to finish, was completely comfortable and the no pressure approach was greatly appreciated. Had some challenge The Sales team was on point from start to finish, was completely comfortable and the no pressure approach was greatly appreciated. Had some challenges getting out of my old vechicles but the team did a great job showing us all of the options and were very up front throughout the negotiations. Overall great time and buying experience! More
Miracle Worker After being in a horrible car accident, I was left with a totaled car and a balance to pay off. I was refused by several banks or given off the chart After being in a horrible car accident, I was left with a totaled car and a balance to pay off. I was refused by several banks or given off the chart interest rates that would not allow me to afford a car. These other dealers took days to come back to me with no news or bad news. I called Herb and within 3hrs I received a car back asking me when I could come in, he had a car for me. Not only did he have a car, it was a new car, with a low interest rate, affordable payments, and took my debt off my hands! When I tell you this guy worked a miracle, believe me. I couldn't be more happy with his quick response and his personable attitude. I have already recommended him to several people. More
MY MAN LAVON Lavon did An awesome job of working a deal for me , I got turned down at every dealership in the area , but within a couple hours of speaking with lav Lavon did An awesome job of working a deal for me , I got turned down at every dealership in the area , but within a couple hours of speaking with lavon he had me in a brand new Jetta ! Awesome salesman and I will recommend him to anybody in need of a vehicle. 2 THUMBS ALL THE WAY UP More
Purchased a new car We purchased a vw alltrack. Spencer, our salesman, was great and very knowledgeable of the vw alltrack. Everyone was friendly. Overall the experien We purchased a vw alltrack. Spencer, our salesman, was great and very knowledgeable of the vw alltrack. Everyone was friendly. Overall the experience was excellent. More