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Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,510 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9215 Harford Rd

Baltimore, MD

21234

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Showing 1,510 reviews

December 21, 2017

Thank you for a great sales visit. You worked within financial needs and will recommend other customers. Great customer service. very friendly. we'll be back. More

by Dlynnhuber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Melvin , Lavon Pratt
Dec 21, 2017 -

Heritage Volkswagen Parkville responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Dec 21, 2017 -

Heritage Volkswagen Parkville responded

Thanks so much for the recommendation! We're so glad you received such great customer service, and we look forward to seeing you again in the future!

December 19, 2017

Great experience! I had a Awesome Experience Herb Randolph is an awesome guy he gave me the best deals and pulled every trick out of the book to help me be comfortabl More

by Easycash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Dec 20, 2017 -

Heritage Volkswagen Parkville responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again!

December 19, 2017

Mrs. Anderson I really enjoyed doing business with Mr. Lavon very patient and understanding I would recommend this dealer ship its nice neat and clean the other sta More

by Marlisa Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Freeman, Lavon Pratt
Dec 20, 2017 -

Heritage Volkswagen Parkville responded

Marlisa, thanks for your feedback and recommendation of our dealership. If you're ever in need of more help, please let us know!

December 18, 2017

Review of Brice Freeman Bruce was an oustanding salesman. He was very honest and helpful. I would recommend him without hesitattion! Bruce provided estimates which were v More

by Bwager1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Freeman
Dec 19, 2017 -

Heritage Volkswagen Parkville responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you soon!

December 16, 2017

Lavon, The Miracle Worker! Lavon really hustled to find us the absolute best deal. He worked with our credit and put us into a brand new vehicle. I would highly recommend buying More

by acrogers0813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Dec 18, 2017 -

Heritage Volkswagen Parkville responded

We are happy Lavon was able to get you a great deal on your new vehicle, and we're sure he'll appreciate your recommendation. Please don't hesitate to reach out if there's anything additional we can do for you!

December 16, 2017

Got the job done Sooo i was referred to Lavon through my coworker explained my situation that's been a ongoing situation...he told me not to worry I got you ...I trust More

by Kimsade5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Dec 18, 2017 -

Heritage Volkswagen Parkville responded

Congratulations on your new 2017 VW Passat! We're happy to hear you had such a positive experience with Lavon and our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 16, 2017

Amazing sales team, great experience The Sales team was on point from start to finish, was completely comfortable and the no pressure approach was greatly appreciated. Had some challenge More

by jacoba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tavon Johnson, Edmund Turner, Spencer Buettner
Dec 18, 2017 -

Heritage Volkswagen Parkville responded

Jacoba, we're glad you had an overall great buying experience! We do hope we can be of assistance in the future. Take care!

Dec 18, 2017 -

jacoba responded

By the way I leased two cars 2018 Tiguan and Passat, couldnt be happier with themgreat vechicles!

December 15, 2017

Miracle Worker After being in a horrible car accident, I was left with a totaled car and a balance to pay off. I was refused by several banks or given off the chart More

by tavia1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Dec 18, 2017 -

Heritage Volkswagen Parkville responded

We're so glad that we were able to go above and beyond your expectations! We can't wait to see you again. Thanks again for the recommendation, and have an amazing day!

December 15, 2017

MY MAN LAVON Lavon did An awesome job of working a deal for me , I got turned down at every dealership in the area , but within a couple hours of speaking with lav More

by Cbriscoe215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Dec 18, 2017 -

Heritage Volkswagen Parkville responded

Hi, thank you for taking the time to leave a review for us at Heritage Volkswagen Parkville. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

December 14, 2017

Purchased a new car We purchased a vw alltrack. Spencer, our salesman, was great and very knowledgeable of the vw alltrack. Everyone was friendly. Overall the experien More

by Karmann0224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Buettner
Dec 15, 2017 -

Heritage Volkswagen Parkville responded

Congratulations on your new car! Thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!

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