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Heritage Volkswagen Parkville
Baltimore, MD
1,510 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,510 reviews
December 29, 2017
Great used car purchase We purchased a used Suburban from Ed Turner. He was very helpful and tried his best to meet our needs. He also delivered the vehicle to our house the We purchased a used Suburban from Ed Turner. He was very helpful and tried his best to meet our needs. He also delivered the vehicle to our house the next day which exceeded our expectations. More
by Awags31
Employees Worked With
Steven Jakubik, Edmund Turner
December 28, 2017
Buying a car Lavon was very knowledgeable about the cars we were looking at. His customer service was excellent. Also, he was with us through out the process. Lavo Lavon was very knowledgeable about the cars we were looking at. His customer service was excellent. Also, he was with us through out the process. Lavon answered all questions that we had and I would recommend him to anyone buying a car. More
by Bridget
Employees Worked With
Lavon Pratt
December 28, 2017
Great Experience & Family Friendly We bought a VW Atlas from Melissa Cole at Heritage. She was super helpful, patient, and very knowledgeable about the car and the brand. Walked us thro We bought a VW Atlas from Melissa Cole at Heritage. She was super helpful, patient, and very knowledgeable about the car and the brand. Walked us through every step and made a win-win deal for us. She and the dealership were very patient and accommodating us and our 2 young boys, very family friendly environment. Even ordered us pizza to keep the boys happy while we went through the whole process. Overall a great car buying experience! More
by Fender240
December 28, 2017
Buying a car This place was very local and worked with the budget I had in mind. The cars are reasonably priced. Thank you for helping obtain our goal of getting a This place was very local and worked with the budget I had in mind. The cars are reasonably priced. Thank you for helping obtain our goal of getting a car in the price range. More
by Hbailo
Employees Worked With
Randall Melvin , Lavon Pratt
December 27, 2017
Great Day Great patience hardworking salesman who work to give you the best deal possible at the most reasonable price no matter how bad your credit is Great patience hardworking salesman who work to give you the best deal possible at the most reasonable price no matter how bad your credit is More
by Darby311
Employees Worked With
Lavon Pratt
December 27, 2017
Patient and helpful Worked hard to make a deal at the right price in my budget for the car I wanted. It was a pleasant experience start to finish. Worked hard to make a deal at the right price in my budget for the car I wanted. It was a pleasant experience start to finish. More
by Granellik52
Employees Worked With
Bruce Freeman, Woody Batts
December 26, 2017
Very nice I came here because of the good reviews online, and had a very nice car buying experience here. The offices are very nice, the staff is courteous and I came here because of the good reviews online, and had a very nice car buying experience here. The offices are very nice, the staff is courteous and friendly. They stock only good condition used cars and do not hide details, and help you make an appropriate purchase. Bruce Freeman was a pleasure to deal with. He stayed back even after store close to make sure I got to test drive the cars I wanted to, which ultimately made the decision making process very easy for me. I am completely satisfied with my purchase and buying experience! Jacob from finance explained the finance stuff extremely well. Thanks! More
by Rohan Devgekar
Employees Worked With
Jacob Cardwell, Bruce Freeman, Woody Batts
December 23, 2017
Karen Working with Lavon was simply a pleasure, he was very knowledgeable, polite and honest. I would definitely recommend him to anyone in search of a car Working with Lavon was simply a pleasure, he was very knowledgeable, polite and honest. I would definitely recommend him to anyone in search of a car More
by Karen
Employees Worked With
Lavon Pratt
December 23, 2017
awesome sales person with a great company Lavon was very friendly and knowledgeable has a great attitude. the facility was clean and the service was prompt and informative. he has a great Lavon was very friendly and knowledgeable has a great attitude. the facility was clean and the service was prompt and informative. he has a great attitude. More
by goingjeeping
Employees Worked With
Steven Jakubik, Lavon Pratt
December 23, 2017
2018 Jetta Lease Melissa Cole made the lease of a 2018 Jetta quick and painless. This is the 2nd car she has assisted me with and is very professional and customer ori Melissa Cole made the lease of a 2018 Jetta quick and painless. This is the 2nd car she has assisted me with and is very professional and customer oriented. I wouldn't think twice in recommending her to anyone. More
by Badrianharrison
Employees Worked With
