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Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,510 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9215 Harford Rd

Baltimore, MD

21234

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Showing 1,510 reviews

January 02, 2018

Awesome job Mr Pratt was very helpful especially putting my wife in a vehicle that's satisfying to her liking. I would definitely recommend his service in the nea More

by Charles62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Jan 04, 2018 -

Heritage Volkswagen Parkville responded

Thanks for this great review, Charles! We appreciate your business and your recommendation! If there is anything more that we can do for you, please let us know! Take care!

January 02, 2018

A great experience My experience was awesome with Lavon Pratt. He was able to work with me and put me in a vehicle that I am satisfied with. I will most definitely recom More

by cedric7077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Jan 04, 2018 -

Heritage Volkswagen Parkville responded

Congratulations on your new vehicle, and thank you for the recommendation of our team! We're so glad that you had such a positive experience! If there is anything additional that we can do for you, please let us know! Take care!

December 31, 2017

"Like my new jeep" Everyone was very friendly and upbeat. Got the job done as quick as they could. Made all the purchase steps very clear and did their best to earn my t More

by Bryank51
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Cardwell, Bruce Freeman
Jan 02, 2018 -

Heritage Volkswagen Parkville responded

Thank you for taking the time to leave a review for us at Heritage Volkswagen Parkville; we're happy we could meet your expectations. It means a lot to us to have earned your trust in our business! Congratulations on your new Jeep!

December 31, 2017

He got the deal done Good man, Great salesman,he got the deal done they really took care of me...told me to come in because a lot times you can get things accomplished in More

by Williams79b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Jan 02, 2018 -

Heritage Volkswagen Parkville responded

It's great to hear our staff took such great care of you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2017

5 Star Herb! It was a pleasure working w/Herb. He truly exceeded my expectations. I live out of state and have been looking to trade my vehicle for a while now, bu More

by travelingirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Randolph
Dec 31, 2017 -

Heritage Volkswagen Parkville responded

We are so glad Herb was able to go above and beyond your expectations! Feel free to reach out to us if you have any questions. Have a wonderful day!

December 29, 2017

Buying a car Great salesman it was awesome working with him! He was very friendly and knowledgeable about the car i was buying. I love my new jeep! More

by jasminekeffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Dec 31, 2017 -

Heritage Volkswagen Parkville responded

Thank you so much for sharing your response to our staff's outstanding customer service! Congratulations on your new Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2017

Quick service Bruce was great & the finance manager Steve was helpful as well. all in all the seCroce was quick and easy - would recommend to a friend. More

by Bumberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Freeman
Dec 31, 2017 -

Heritage Volkswagen Parkville responded

We're glad you had such a wonderful experience with Bruce and Steve! We appreciate your recommendation of our dealership. We hope to be of service to you again down the road. Best wishes, Heritage Volkswagen Parkville

December 29, 2017

Great Experience Our Salesman Lavon Pratt made this process seamless. In and out in less than an hour! Highly recommend working with the team at heritage. Thank you. More

by Areed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Dec 31, 2017 -

Heritage Volkswagen Parkville responded

Wow! It's great to hear Lavon was able to get you on the road in your new vehicle so quickly! If you're ever in need of more help, please let us know!

December 29, 2017

Good, fast service Had a good and fast experience. In and out quickly. Lavon was friendly and professional. Can’t wait to drive my new car home. Thanks for everything! More

by Leah123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Dec 31, 2017 -

Heritage Volkswagen Parkville responded

We are pleased you had a positive experience working with Lavon! Congratulations on your new car! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

December 29, 2017

Great experience Lavon and John were great. Worked extremely hard to find the exact vehicle that I was looking for. Would definately buy future vehicles from them agai More

by Bpierce1117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavon Pratt
Dec 31, 2017 -

Heritage Volkswagen Parkville responded

It's great to hear Lavon and John took such great care of you! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

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