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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,396 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,396 reviews

November 29, 2017

Great experience! I highly recommend this dealership. The salespeople and the other associates are knowledgeable and pleasant. Steve Sherman was very helpful, enthusia More

by Buyer—-ann
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Feb 12, 2018 -

Heritage Subaru Catonsville responded

Hello Ann, Heritage Subaru Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Steve Sherman and the team! Thank you again for your review.

November 28, 2017

Excellent Service I bought my subaru in for first oil change.Lejuan was so friendly and she explained every thing to me that needed to be done to my car .Lejuan is a G More

by lou lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lejuan Robinson
Feb 12, 2018 -

Heritage Subaru Catonsville responded

Hi Lou. We are glad to hear that you were happy with Lejuan Robinson's service - that kind of feedback can go a long way. Heritage Subaru Catonsville appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Subaru Catonsville.

November 27, 2017

Excellent service I purchased my Subaru Impreza wagon from this dealership over 5 years ago. I always take my car there for service. My service advisor Lejuan Robinson More

by dolly70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lejuan Robinson
Feb 14, 2018 -

Heritage Subaru Catonsville responded

Thanks for the positive feedback Dolly! It was our pleasure servicing your Subaru and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage Subaru Catonsville would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

November 27, 2017

Great service Lejuan was great. She kept me updated about the status of my car while being serviced. The waiting room was also large enough with chairs and desks to More

by sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lejuan Robinson
Feb 14, 2018 -

Heritage Subaru Catonsville responded

Greetings Sarah! Thank you for stopping by Heritage Subaru Catonsville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

November 27, 2017

Glad I stopped by I was in the market because my car was totaled in an accident. While I generally had an idea of what I needed for my family of 4, I was far from makin More

by Joey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Nemetz, Victor Hong
Feb 14, 2018 -

Heritage Subaru Catonsville responded

Joey, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Subaru! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Joey and have a great day.

November 27, 2017

Car maintenance I brought my Subaru Crosstrek in for a 6000 mile maintenance check up. Lejuan and the service staff were very friendly and courteous, and everything More

by jdkim525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lejuan Robinson
Feb 14, 2018 -

Heritage Subaru Catonsville responded

Thanks for the positive feedback! It was our pleasure servicing your Subaru and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage Subaru Catonsville would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

November 25, 2017

Great experience buying a new Forester. I had a great experience. Their easy, straightforward, no pressure approach left me feeling good about my decisions and very excited about my new Fore More

by LGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Nemetz
Feb 17, 2018 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Subaru Forester. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 25, 2017

Great experience Buying my '18 Impreza couldn't have been easier. Mr. Lee was very helpful and informative. The dealership exceeded my expectations. Loving my new Suba More

by RAS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yong Lee, Frederick "Lee" Cascio
Feb 17, 2018 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new 2018 Subaru Impreza for a checkup! Thank you again for the highly praised feedback.

November 25, 2017

Put the customers needs and wants above all. This place is awesome incredible customer service. The people working here go above and beyond to make sure that you have an excellent experience and More

by Khumm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rosenfeld, Matthew Nemetz, Jennifer Cahill, Frederick "Lee" Cascio
Feb 17, 2018 -

Heritage Subaru Catonsville responded

Hello! Thank you for stopping in at Heritage Subaru Catonsville and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider Heritage Subaru Catonsville for all of your vehicle needs, as we would love to work with you again soon!

November 25, 2017

Excellent Experience As always, bringing my car in for service is always an unexpected pleasure. Who would have thought that getting a car serviced could actually be enjo More

by thisisdumb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Holmes, Lejuan Robinson
Feb 17, 2018 -

Heritage Subaru Catonsville responded

Hi. We are glad to hear that you were happy with Lejuan Robinson's service - that kind of feedback can go a long way. Heritage Subaru Catonsville appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Subaru Catonsville.

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