Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Excellent dealership My experience with Heritage Chrysler, Dodge, Jeep, Ram was outstanding.. The salesman Fred researched into several cars in the inventory to make sure My experience with Heritage Chrysler, Dodge, Jeep, Ram was outstanding.. The salesman Fred researched into several cars in the inventory to make sure I had a selection from cars I actually wanted.. I was able to get a beautiful new 2017 Dodge Charger Daytona for an exellent price as compared to other dealers I researched. I'm very satisfied and will recommend this dealership to others. More
Great Salesmen Brian Perry made a tough customer Happy. My beautiful wife was a pain in the butt from the start to the finish. Brian kept a smile and so did she. Hap Brian Perry made a tough customer Happy. My beautiful wife was a pain in the butt from the start to the finish. Brian kept a smile and so did she. Happy Wife Happy Life. Thanks Brian More
Great experience Shawn was great and never steered me wrong. I came in to look and ended up in a new wrangler which I've wanted for a long time since I traded my first Shawn was great and never steered me wrong. I came in to look and ended up in a new wrangler which I've wanted for a long time since I traded my first one in years ago. More
Thank You Sean Jeffries Thank for helping me get exactly what I wanted! Your customer service skills are through the roof! My brand new sun roof! Ha! Thank you again. Thank for helping me get exactly what I wanted! Your customer service skills are through the roof! My brand new sun roof! Ha! Thank you again. More
Honesty & Integrity. Mr. Sedar Uzun was honest and upfront with me during my entire car buying process. I am happy with my purchase. I would recommend him to my famil Mr. Sedar Uzun was honest and upfront with me during my entire car buying process. I am happy with my purchase. I would recommend him to my family and friends. More
Room For Improvement-Service Advisor I felt like my car was rushed through this service. My service advisor, Dave Phelps had the appearance of lack of caring because he didn’t listen to m I felt like my car was rushed through this service. My service advisor, Dave Phelps had the appearance of lack of caring because he didn’t listen to my description of my car’s problem, nor did he pull up my vehicle history to see that I’m having a reoccurring problem. Now I have to bring my vehicle back because the job wasn’t done properly, because he didn't listen to the customer. He didn’t even make eye contact and continued to reiterate how busy they were that day. "You have to understand, we are busy here", as if my Jeep was an inconvenience that day. I find this troublesome because I purchased my car there over ten years ago and have only ever had it serviced there. I do not want this service advisor handing my vehicle again. More
Wonderful location and Staff A++ Wonderful staff and I cannot thank Shawn Jeffries enough for helping me through buying my 2nd Jeep from the Parkville location. Thank you so much for Wonderful staff and I cannot thank Shawn Jeffries enough for helping me through buying my 2nd Jeep from the Parkville location. Thank you so much for all your help. More
Love my new jeep My salesman, Brian Perry, was the best! He was very patient especially since I had certain options that I wanted on the car. He took the time and ef My salesman, Brian Perry, was the best! He was very patient especially since I had certain options that I wanted on the car. He took the time and effort to find my car and the he ran the numbers mutiple ways to help me find the best path for the financing. I never felt rushed nor pressured and got a great price. More
Vw Passat 2017 se There were nice customer service and I got the car of my choice. I will recommend them to anyone who want a car to use There were nice customer service and I got the car of my choice. I will recommend them to anyone who want a car to use More
My search ended at Heritage Jeep Being the end of model year, I was having difficulty finding what I wanted because my choices were limited. Originally going in I had my heart set on Being the end of model year, I was having difficulty finding what I wanted because my choices were limited. Originally going in I had my heart set on the Renegade Trailhawk but it wasn't available anywhere within a 125 mi. radius. I was becoming increasingly frustrated and tired when Shawn suggested that I take a look at the Limited version of the Renegade. I'm glad I did because it turned out to be a better choice for me. After deciding on the Limited, the Heritage team took over and all I had to do was relax and look forward to enjoying my Renegade. Special thanks to my salesman Shawn Jeffries who was extremely kind and patient. He answered all of my questions and was able to provide me with a ton of information about my new vehicle. My last vehicle purchase was a 1998 Cherokee purchased in 1997 which I might add is still going strong. Since all the technology was new to me, Shawn advised me to write down anything I needed help with. He encouraged me to return to the dealership and he would help me with setting up my vehicle so I could be sure I was getting the most out of what my new vehicle had to offer. Thank you to all the members of the Heritage team I interacted with during my visit. You made me feel welcomed and I appreciate the professional manner in which you handled my transaction. More