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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,908 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,908 reviews
August 10, 2017
My new Cherokee Jeremy and the staff and Heritage were very helpful. Worked with me to find my dream car. Best and fastest car buying experience I've ever had. Thank Jeremy and the staff and Heritage were very helpful. Worked with me to find my dream car. Best and fastest car buying experience I've ever had. Thank you so much! More
by NRockafellow
Employees Worked With
August 09, 2017
Extremely Pleased Jeremy and the staff at Heritage were a pleasure to work with. They gave us a great deal on a new Wrangler. One of the best car buying experiences I h Jeremy and the staff at Heritage were a pleasure to work with. They gave us a great deal on a new Wrangler. One of the best car buying experiences I have had. More
by TPA
Employees Worked With
August 06, 2017
My new charger Very professional place to buy. Jeremy was knowledgeable of his products. Very easy to work with and great pricing. If your looking for a new vehicle Very professional place to buy. Jeremy was knowledgeable of his products. Very easy to work with and great pricing. If your looking for a new vehicle I recommend seeing Jeremy and the team at Heritage in Parkville More
by Jnice0811
August 06, 2017
Awesome experience! This was the best car buying process I have ever experienced! Shawn was incredibly accommodating and was able to meet our needs, which was not easy to This was the best car buying process I have ever experienced! Shawn was incredibly accommodating and was able to meet our needs, which was not easy to do. I would highly recommend purchasing your next car from Shawn Jeffries; you will not be disappointed with the customer service, attention to detail and overall seamless process. More
by Kelly A McCullough
Employees Worked With
Shawn Jeffries
August 05, 2017
Always a pleasant and easy experience! We have purchased multiple vehicles from this dealership and always will. Brian Perry has always worked with us to get us the exact vehicle we are loo We have purchased multiple vehicles from this dealership and always will. Brian Perry has always worked with us to get us the exact vehicle we are looking for and the payment option we need. We purchased a 2017 Ram Big Horn Crew Cab which we absolutely love. I was giving up my 2016 Jeep Cherokee Trailhawk so I told Brian from the start it was going to be hard pressed for me to give up my Jeep for this truck unless we got the numbers we needed. I was willingly giving up my Jeep so my husband could get his truck back. He made it happen for us and we couldn't have been more pleased with the outcome. We works so hard for us every time we come in. He is our absolute favorite salesman. After our negotiations we went to Doug Mrockowski for our final finance paperwork. He went over all of our warranty options and Auto Armour options. We were in and out of his office in 20 minutes. He congratulated us multiple times and we were ready to go. I thank these guys so much for always working with us so diligently to get where we need to be! More
by hbailey0919
August 05, 2017
Used Truck Purchase Michael Lanci was very friendly and professional. He helped me find a vehicle that met my needs and was within my budget, all the while maintaining a Michael Lanci was very friendly and professional. He helped me find a vehicle that met my needs and was within my budget, all the while maintaining a pressure free environment and being very respectful. More
by Tryan
Employees Worked With
Michael Lanci
August 04, 2017
Excellent Service experience SHAWN went out of his way to get us every discount he could find to help us get the best deal for our family. He was a pleasure to talk to and honest SHAWN went out of his way to get us every discount he could find to help us get the best deal for our family. He was a pleasure to talk to and honest with us regarding the specific concerns that we raised. I would highly recommend SHAWN if you are looking for an easy car buying experience! More
by 24tayt
Employees Worked With
Shawn Jeffries
August 04, 2017
Amazing We had a very good experience at this location. This was our second vehicle purchase and Lavon was very courteous and dependable. Definitely good expe We had a very good experience at this location. This was our second vehicle purchase and Lavon was very courteous and dependable. Definitely good experience. More
by Raymond
Employees Worked With
Tavon Johnson
August 02, 2017
Absolutely a 5 star rating - truly excellent My experience was nothing short of incredible - from the personal text messages received from Chad to find me the precise car I was interested, to lin My experience was nothing short of incredible - from the personal text messages received from Chad to find me the precise car I was interested, to lining up incredible financing instantly. My entire transaction (except paperwork) was concluded via email and telephone. Brian Perry was instrumental in completing the transaction and showing me every single detail of the car upon delivery. It was a nice personal touch. Steve Jakubik, the finance manager was very personable and professional as we completed the financing paperwork. It was nice to be checked on the following day, and fun to respond while in-transit in my new car. It helps that the car (Jeep Grand Cherokee) far exceeded my expectations in terms of the "fun-to-drive" factor - and to date has performed flawlessly. If you are looking for a good place to do business and buy a great car - this is it!! Thanks to everyone at the dealership for helping me. More
by WestminsterJeepBuyer
August 02, 2017
Great help from the time you step into the lot!!! I would like to thank the entire pre heritage dealer for their assistance with helping me and my family find a new vehicle. I would like the personall I would like to thank the entire pre heritage dealer for their assistance with helping me and my family find a new vehicle. I would like the personally thank Michael lanci sales consultant for his help he was honest and could answer all of my questions, was there with me throughout the entire process and was really did his best to find a car that suited all of my needs that made the most sense for my finances great help!!!😆 More
by Maxwell2981
Employees Worked With
Michael Lanci
