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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.7
1,908 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,908 reviews

August 27, 2017

Quick service My second experience was better than my first. Things were handled in a timely manner and all my needs were taken care of. Jeremy did a fantastic job More

by Movinout17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon! Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to congratulate you on your new vehicle. We love hearing from our customers but a response like yours truly brightens our day. We will be sure to share your kind comments with Jeremy Cooney and our whole team. Please consider calling or stopping in, as we would love to work with you again. Thank you - Heritage Chrysler, Dodge, Jeep and RAM Parkville

August 26, 2017

Best experience ever!! Mike was probably the nicest, kindest, patient salesmen I have ever worked with. Our deal wasn't a normal walk in and make a deal and walk out. He wen More

by Kelly P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kydd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Herr
Sep 22, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good morning Kelly. Heritage Chrysler Dodge Jeep RAM Parkville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Mike was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Kelly for the highly praised review.

August 24, 2017

My second time here. This is the second time Jeremy has help me and I am even more pleased than before. I was already happy from my last transaction but being the first ti More

by Happy Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good morning Ron Seidel. Heritage Chrysler Dodge Jeep RAM Parkville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Jeremy was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Ron for the highly praised review.

August 23, 2017

Very Helpful Heritage had a large seiection to pick from. They worked with me to find just what I wanted without being pushy. Brian was very helpful in helping More

by Mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Mickey! Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Brian Perry and the team! Thank you again for your review.

August 22, 2017

Nik Bratton was a Go-Getter I test drove five (5) vehicles before deciding - few people in my experience have taken that amount of time in one morning to make sure I am satisfied More

by JAG_2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa, Chad Edwards , Fred Leavitt, Sarah Herr, Nik Bratton
Sep 18, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good morning. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

August 21, 2017

Rodger knows Jeep Wranglers! Rodger was friendly, helpful, and very accommodating. He also provided a great rundown of the new Jeep Wrangler... especially helpful to me since I ha More

by Long-time Wrangler owner
Recommend Dealer
Yes
Employees Worked With
Rodger Shea
Sep 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to review us! Heritage CDJR Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and please stop in again soon.

August 21, 2017

A great experience. Very pleased! It was a wonderful experience purchasing my new vehicle from Heritage. Their kind, friendly employees are gracious, considerate and treat you with th More

by Dawn Deise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodger Shea
Sep 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon Dawn. In response to your review, I want to take the time to thank you for praising Heritage CDJR Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

August 21, 2017

hassle free !!! My experience was hassle free. The dealership / salesman was not pushy at all. They were willing to negotiate to a reasonable figure and not just tw More

by charles noel
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake in finance on the heritage volkswagen side
Sep 18, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heritage Chrysler, Dodge, Jeep and RAM Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new truck. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future! Thank you - Heritage Chrysler, Dodge, Jeep and RAM Parkville.

August 20, 2017

Worth the Drive I am from New York and found Heritage's dealership on cars.com. They set me up with a sales associate, Nik, who was very helpful and guided me through More

by Jeberhardt517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Bratton
Sep 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience and we hope you enjoy your new Jeep Compass! . Please call should you have any questions regarding your new vehicle purchase, as we would love to help. Thank you again and have a great day. - Heritage CDJR Parkville

August 18, 2017

All around great experience! Jeremy Cooney and the team at Heritage was friendly, informative, and responsive from start to finish on our Jeep Wrangler lease. Couldn't have hoped More

by rygleason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good Afternoon! Heritage Chrysler, Dodge, Jeep and RAM Parkville is thrilled to hear about your positive experience. Our customers are our top priority and love hearing when we have provided an exceptional experience. We will be sure to share your kind comments with Jeremy Cooney and our team. We would love to work with you again in the future so please stop in soon! Thank you - Heritage Chrysler, Dodge, Jeep and RAM Parkville.

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