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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
February 03, 2020
It’s always a good experience. When I come they make me all feel special . I love, love the coffee Maschine , and enjoy the little treats . I ALWAYS request Ken or Mike . I rememb When I come they make me all feel special . I love, love the coffee Maschine , and enjoy the little treats . I ALWAYS request Ken or Mike . I remember them from Foley . Foley had the best service in the world , and now you have them . Such a plus to your Dealer ship . More
by Ilscarlson
February 01, 2020
Hello I enjoyed the experience with the dealership for the first time I've ever purchased a Cadillac everyone was polite enjoy the spirit looking forward to the next time. the first time I've ever purchased a Cadillac everyone was polite enjoy the spirit looking forward to the next time. More
by theodorew71
January 31, 2020
Very Excellent This was very good deal I got , the service was excellent from the Dealer to the Service. I will be Back ! To by another Escal This was very good deal I got , the service was excellent from the Dealer to the Service. I will be Back ! To by another Escalade. More
by gwhite
Employees Worked With
Other Employees :
Mark Brennan
January 29, 2020
I LEASED A NEW CADILLAC XT5 FROM Fank Wadda This is the second time I have leased from this Dealer. I am happy with the service both from the Sales staff and technical group. Thank you, Al This is the second time I have leased from this Dealer. I am happy with the service both from the Sales staff and technical group. Thank you, Al ajffe22@comcast.net More
by caddy
Employees Worked With
Frank Wadda
January 28, 2020
Excellent experience Can't say enough, just well done! From the first time I stopped in to explore my options, to delivery of my new Escalade, the experience was top notch Can't say enough, just well done! From the first time I stopped in to explore my options, to delivery of my new Escalade, the experience was top notch! More
by Golf Daddy
Employees Worked With
January 28, 2020
GREAT!! LONG TIME CUSTOMER AND HERITAGE CADILLAC HAS ALWAYS BEEN GREAT AND BEYOND!! THANK YOU HERITAGE CADILLAC!! THE ENTIRE STAFF HAS ALWAYS BE VERY PROFESS LONG TIME CUSTOMER AND HERITAGE CADILLAC HAS ALWAYS BEEN GREAT AND BEYOND!! THANK YOU HERITAGE CADILLAC!! THE ENTIRE STAFF HAS ALWAYS BE VERY PROFESSIONAL AND FRIENDLY OVER THE MANY YEARS OF ME BEING A CUSTOMER (1976 TO PRESENT)!!! More
by ANDY12
January 26, 2020
I brought my car to Heritage for service. The work was completed in a timely and professionally manner. All were were very kind and attentive. completed in a timely and professionally manner. All were were very kind and attentive. More
by Rfulton
Employees Worked With
January 25, 2020
Great experience and friendly people We had a great experience at Heritage. Our sale was easy and professional and more importantly quick .our salesman explained our new car and answered We had a great experience at Heritage. Our sale was easy and professional and more importantly quick .our salesman explained our new car and answered all questions professionally. He set all our settings and said he would help us at any time.. More
by Jaragd05
Employees Worked With
January 24, 2020
Amazing Could not have asked for a smoother, easier, and stress free way to buy a car. I haven't bought a car in over 12 years--it was painless. From the te Could not have asked for a smoother, easier, and stress free way to buy a car. I haven't bought a car in over 12 years--it was painless. From the test drive to the financing--great experience! More
by bmhall2711
Employees Worked With
Lou Scapellato
January 23, 2020
I was there for 2 reasons Reason 1 was the heater was not functioning correctly. When I went to show Mark in service what was happening the vehicle did not show the issue. Reas Reason 1 was the heater was not functioning correctly. When I went to show Mark in service what was happening the vehicle did not show the issue. Reason 2 was an estimate for some body work. The body shop did a great job. Then when I went to leave with the vehicle the heater did have the issue that I was there for. Mark pulled the car back in saw that it was doing what it was there for he promptly had service look at the issue, they did an update to the system and it appears to be working great now. Thanks for all your help Keith More
by keith
Employees Worked With
Mark Brennan, Ed Gegenheimer
