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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,131 Reviews

1,131 Reviews of Herb Gordon Subaru - Service Center

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February 07, 2020

Amazing service as always! Had my 50th anniversary WRX in for what appeared to be some bubbling or melting of the housing in both led headlights. They were both able to be replaced under warranty! Hands down More

by Punklux
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2020 -

Herb Gordon Subaru responded

We are glad to hear we consistently provide you with great service! We look forward to your next visit! Take care!

February 07, 2020

It's always nice to walk into the service area and see happy and friendly faces. I normally wait while my car gets serviced but today I needed a rental car. I don't remember the lady's name who helped me More

by NC
Recommend Dealer
Yes
Employees Worked With
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Herb Gordon Subaru responded

Thank you for sharing your positive service experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2020

Worry Free Service It's saying a lot when your car has a problem and you say to yourself "at least I get to see Michael." Michael always provides fantastic service and h More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Herb Gordon Subaru responded

Our staff is dedicated to providing top notch service and quality work you can trust! If you're ever in need of more help, please let us know!

February 06, 2020

It is certainly a pleasure to work with Harry Price as my service advisor. He is very courteous, friendly, knowledgeable, and always addresses my concerns. More

by barcal
Recommend Dealer
Yes
Employees Worked With
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Herb Gordon Subaru responded

Hi Barcal, thank you so much for your positive comments about Herb Gordon Subaru! We're looking forward to your next visit with us! Take care.

February 06, 2020

Fast service that addressed all of my concerns and then some. Harry Price is an excellent service advisor. I will continue to work with him. More

by kennysteven
Recommend Dealer
Yes
Employees Worked With
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2020 -

Herb Gordon Subaru responded

Kenny, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 05, 2020

Got me in to a scheduled maintenance visit same day despite not having available appointments. Got the work done in a speedy 2 hours when the team was available in between the other appointments. Still More

by James.kimball1
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Herb Gordon Subaru responded

James, we're so glad that we were able to go above and beyond your expectations. If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day.

February 05, 2020

Great service department. Honest, professional, courteous. Vitaly and the rest of the team are fantastic! Very helpful. Upfront about what needs to happen with your vehicle, and if you need somethi More

by SC
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Herb Gordon Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

February 05, 2020

This dealership always give me an impression that they are genuinely concerned about the problems the customers have on their vehicles and they are very honest. They handle the problems very professionall More

by Chan Park
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Feb 07, 2020 -

Herb Gordon Subaru responded

Chan, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

February 04, 2020

Claudia has helped me many times to service my vehicle. She has shown excellent and fast service every time. I know my vehicle is in good hands once she has my keys. I will continue to take my vehicle ther More

by SilenSir4gx
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Feb 05, 2020 -

Herb Gordon Subaru responded

Hello there, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

February 04, 2020

I routinely bring my, and my husband's, Subaru in for service. All service reps are great, but Michael Goodman is my preference; he listens and is attentive to all our concerns, routinely communicates, a More

by Allie
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Herb Gordon Subaru responded

Allie, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

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