Herb Gordon Subaru - Service Center
Silver Spring, MD
1,131 Reviews of Herb Gordon Subaru - Service Center
I have bought three cars from this dealership, and will almost certainly buy my fourth from them as well. Buying a car from Herb Gordon is painless. The service department is first rate. Everyone I have me almost certainly buy my fourth from them as well. Buying a car from Herb Gordon is painless. The service department is first rate. Everyone I have met here appears to really make an effort to have the customer have a positive experience. Subarus are great cars and Herb Gordon is a great dealer, which is why I come here and will continue to do so. More
Awesome! Organized, quick, easy, relaxed, on time and positive! Got a free car wash and check fluids and tire pressure with the recall. Great experience. positive! Got a free car wash and check fluids and tire pressure with the recall. Great experience. More
Our Service Rep. Bobbie Jackson was amazing. He is very knowledgeable and made us feel like we were part of his family. I am not sure anyone we’ll ever be able to match the service he provided us. He has knowledgeable and made us feel like we were part of his family. I am not sure anyone we’ll ever be able to match the service he provided us. He has restored our faith in the industry. Thanks Mr. Jackson. Thanks for Subaru for hiring great employees. More
Excellent service as always from Vitaliy and the team. Got us a loaner car with no notice so my son and I didn’t have to wait when it turned out to be a longer than expected job. Got us a loaner car with no notice so my son and I didn’t have to wait when it turned out to be a longer than expected job. More
Excellent service and makes me want to come back next time to have work done to my car or even possibly buy a new car. Thanks! time to have work done to my car or even possibly buy a new car. Thanks! More
My 30,000 mile service was very efficiently done. Harry Price, the Service Consultant, was really helpful in keeping me informed throughout. A very good experience. Price, the Service Consultant, was really helpful in keeping me informed throughout. A very good experience. More
The service was friendly, courteous and prompt. They clearly explained what work was needed and what the charges would be. I return for future service. clearly explained what work was needed and what the charges would be. I return for future service. More
Great service!! Michael is a gem:)..and even when I Great service!! Michael is a gem:) ..and even when I thought I left my house keys there, they went and checked all over for me! Great service!! Michael is a gem:) ..and even when I thought I left my house keys there, they went and checked all over for me! More
Went in for servicing my wrx I went in to do my usual maintenance to my car and Claudia was very helpful. She came up to me and started to help me right away. She informed me of w I went in to do my usual maintenance to my car and Claudia was very helpful. She came up to me and started to help me right away. She informed me of what work my car needs and I will definitely be going back to her so that the work can be done. While I was waiting I was also chatting with Rod who was the one who sold me my WRX a couple years ago. Very professional salesman and great service. Customer service is very important to me but also when employees are able to connect with their customers. Rod is able to do both which I appreciate very much. More
Professional, knowledgeable staff, understood the reason for my visit, kept their word regarding timing (how long it is going to take), explained in depth all necessary repairs, step by srep. for my visit, kept their word regarding timing (how long it is going to take), explained in depth all necessary repairs, step by srep. More