Back

Herb Chambers Toyota of Boston

Boston, MA

4.3
1,144 Reviews

32 Brighton Ave

Boston, MA

02134

Directions

By Type

1,144 Reviews of Herb Chambers Toyota of Boston

May 13, 2025

Herb chambers was great, quick and straightforward no hassle. Would recommend to anyone that asks. More

by Troy.harris2244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Richard Zmudzien
May 14, 2025 -

Herb Chambers Toyota of Boston responded

Thank you for the positive feedback, Troy! We're honored to receive your support and hope to see you again next time here at Herb Chambers Toyota of Boston!

May 12, 2025

Very slow service. Was in for an oil change and tire rotation and a minor recall. I received a notice that the work was done, together with a nice video. And then had t More

by BLineSender
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Cho
May 15, 2025 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this review. Your feedback is appreciated and will be used to help us improve the efficiency of our service & processes moving forward. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Howie Reske - General Manager - hreske@herbchambers.com

May 02, 2025

Everyone was super friendly , kind and professional . I had gone to other toyota and I didn't like how none friendly they were so I am definitely coming back again. Very p More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
May 04, 2025 -

Herb Chambers Toyota of Boston responded

Wendy, we're delighted to hear that you had a positive experience with our team at Herb Chambers Toyota of Boston! It's wonderful to know you'll be returning, and we look forward to welcoming you back. Thank you for choosing us!

May 01, 2025

Service was great as usual. My advisor Sean Cho was courteous and professional. Kept me updated with my service details. More

by Redsox51079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
May 02, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean provided courteous and professional service during your visit to Herb Chambers Toyota of Boston. Keeping you updated is our priority, and we appreciate your continued trust in us!

May 01, 2025

Treat you like family. Excellent experience. Strongly recommend the place to everyone. Sean and Teresa are stellar employees More

by gleesonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara, Sean Cho, Tereza Guzman
May 02, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean and Teresa made you feel like family at Herb Chambers Toyota of Boston! Thank you for the recommendation!

April 28, 2025

Great team. Everyone is friendly and very knowledgeable. I worked with David and he was great! He walked me through the whole process and knew every answer to my More

by sullivan.alison.19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David , Howie Reske, Mark Cunningham
Apr 28, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that David and the team at Herb Chambers Toyota of Boston provided you with such a knowledgeable and friendly experience. It's wonderful knowing they were able to answer all your questions and ensure a smooth process. Thank you for sharing this feedback!

April 25, 2025

Excellent and reliable service. Clear and useful explanations. Prompt timely completion, quicker than I expected More

by Myron Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara, Sean Cho
Apr 28, 2025 -

Herb Chambers Toyota of Boston responded

Myron, we're delighted to hear you had a great experience with our team at Herb Chambers Toyota of Boston. Thank you for your kind words and support! Safe travels!

April 21, 2025

Sean Cho has been helping me with maintenance on my Camry for a long time now. He's very good at his job and he's very professional. The mechanics at Herb Chambers are pretty good. More

by D from Boston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
Apr 22, 2025 -

Herb Chambers Toyota of Boston responded

Hi D! Thank you for sharing your experience with Sean and the team at Herb Chambers Toyota of Boston! We're glad to hear that you've been satisfied with our maintenance services. We appreciate your support and look forward to continuing to assist you in the future!

April 20, 2025

Thorough review by mechanic. “Rattling” noise was a clamp that was disconnected. Remived, literally 5 seconds of work. Charged $85 labor. Other labor charges higher than with oth More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Cho
Apr 21, 2025 -

Herb Chambers Toyota of Boston responded

It's concerning to hear about your experience with our labor charges. We strive for transparency and competitive pricing, so if you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

April 20, 2025

staff was so helpful and friendly while working out a deal, we were very satisfied with our experience More

by phil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph, Silvia, Dean Li
Apr 21, 2025 -

Herb Chambers Toyota of Boston responded

Hi Phil, we're delighted to hear that our team at Herb Chambers Toyota of Boston provided you with a helpful and friendly experience. Thanks for choosing us! Safe travels!

...
5
...