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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,534 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,534 reviews

June 07, 2024

This was my first time here for service. Everything was great! I will be back. I highly recommend this dealership. More

by Maldenman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
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Jun 07, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that your first service experience at Herb Chambers Lexus of Hingham was a great one! Thanks for the recommendation and we look forward to seeing you again.

June 07, 2024

Caren, my Sales woman was Wonderful Finance guy Joe could not have been more efficient. And the sales manager was very personable. I will be doing business with Herb Chambers for a long time. More

by mmulhern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caren Lee
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Jun 10, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Caren, Joe, and our sales manager made your experience at Herb Chambers Lexus of Hingham exceptional. Thanks for the kind words and looking forward to serving you again in the future!

June 06, 2024

Excellent service. Very professional. Price as discussed. They have serviced several of our cars, never a problem. More

by Pnylen1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Marciello
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Jun 07, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for your continued trust in Herb Chambers Lexus of Hingham! We're delighted to hear that our team consistently provides excellent and professional service. We look forward to serving you again!

June 06, 2024

I have owned my car for 1 year. I recently brought it in for the 10k mile service. When I gave it to my service advisor he told me it would be a maximum of 90 minutes. Well, I got More

by Rose
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember the name
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Jun 07, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience. It's disappointing to hear about the delays and oversight during your visits, especially after being assured of timely service. We strive for efficiency and attention to detail, so it's clear we missed the mark here. If you'd like to discuss this further or have any other concerns, please reach out at your convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

June 04, 2024

Great experience with service advisor Elijah. Car serviced and returned on time. Fees explained completely. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Marciello
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Jun 04, 2024 -

Herb Chambers Lexus of Hingham responded

Steve, we're glad to hear Elijah provided a great experience for you at Herb Chambers Lexus of Hingham. Thanks for sharing your feedback!

June 03, 2024

Very professional. . Thoroughly laid out options. Very knowledgeable about the cars and service. Treated us fairly. More

by jimprenderg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Herb Chambers Lexus of Hingham responded

Jim, we're delighted to hear you had a professional and fair experience with us at Herb Chambers Lexus of Hingham. Thanks for the great feedback!

June 03, 2024

My service advisor was professional, efficient, and communicated with me throughout my service experience. I was also given a loaner vehicle. More

by dsztorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with our team at Herb Chambers Lexus of Hingham! We're glad to hear that the service was professional and efficient, and that the loaner vehicle met your needs. Safe travels!

May 31, 2024

Herb Chambers Lexus was terrific in handling my emergency battery problems. The service was outstanding. More

by Iceraider001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jam s Welch
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May 31, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that our team at Herb Chambers Lexus of Hingham could assist with your emergency battery issues. Thanks for sharing your positive experience!

May 31, 2024

Tom McCafferty was exceptional as our service consultant. He explained everything in detail before and after . We enjoyed seeing the video of our car with the work needed and why More

by asolmonte
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience! We're delighted to hear that Tom McCafferty provided exceptional service and made everything clear at Herb Chambers Lexus of Hingham. We appreciate your feedback and are glad the video was helpful!

May 31, 2024

Great service and very comfortable waiting area! A little pricey but worth it. Love the car wash too! More

by Blscituate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t see my service manager
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May 31, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the feedback! We're glad to hear you enjoyed our service and waiting area at Herb Chambers Lexus of Hingham. We appreciate your understanding regarding pricing and are happy you loved the car wash!

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