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Herb Chambers Lexus of Hingham
Hingham, MA
2,534 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,534 reviews
July 18, 2024
My AC broke in the hottest week of the summer. Made an appointment to get it fixed. They were able to get to my car a day earlier and had it fixed the next day. My service technician was in consta Made an appointment to get it fixed. They were able to get to my car a day earlier and had it fixed the next day. My service technician was in constant communication with me and giving me updates about the progress of the repairs. Great customer service! More
by Nathalie
Employees Worked With
Talisa Albanese
July 18, 2024
Due to RMV too long a wait for state registration. The new registration has the wrong mailing address and my insurance agent is trying to correct with RMV. I tried to make the info as asimple as I cou The new registration has the wrong mailing address and my insurance agent is trying to correct with RMV. I tried to make the info as asimple as I could. I gave Chambers a copy of my current active registration to copy exactly, but they did not mirror my registration example that I gave. Next time I will have my insurance agent handlle registration. They also over charged me for Cape & Island plates they did not provide. I was over charged $50 as C&I plates cost $110 not $100. More
by tcourtney88
July 14, 2024
Lexus Hingham continues to exceed my expectations with their facility, outstanding service and terrific personnel. their facility, outstanding service and terrific personnel. More
by Bob
July 13, 2024
Received wonderful service from Kevin Chan! Would highly recommend for his thorough explanation and setting expectations on when my car would be ready after my complementary visit. Would highly recommend for his thorough explanation and setting expectations on when my car would be ready after my complementary visit. More
by Lexus Customer (2023)
Employees Worked With
July 02, 2024
CARFAX report inaccurate, Before traveling to test drive asked salesperson if there were any issues with vehicle. Response was no and then found out after arrival it needed repairs. Another dealershi drive asked salesperson if there were any issues with vehicle. Response was no and then found out after arrival it needed repairs. Another dealership scammer ,another large chain my family will never entertain a visit to again. Wtg Herb More
by Krw393
Employees Worked With
Darah
June 26, 2024
Elijah was very helpful and courteous in explaining the work that was necessary and followed up when the far was finished Everyone was helpful and friendly work that was necessary and followed up when the far was finished Everyone was helpful and friendly More
by davidbrian1
Employees Worked With
Elijah M
June 19, 2024
We were brought a loaner vehicle while ours was being serviced. Once repaired, our vehicle was returned to us and the loaner vehicle was picked up. Thank you! serviced. Once repaired, our vehicle was returned to us and the loaner vehicle was picked up. Thank you! More
by EVRN1969
Employees Worked With
Drop off and pick up loaner vehicle employees
June 19, 2024
Excellent communication, accurate estimates, very comfortable waiting area, courteous and friendly staff. A pleasant experience. comfortable waiting area, courteous and friendly staff. A pleasant experience. More
by fjgaul1
Employees Worked With
