Herb Chambers Honda - Service Center

I've been dealing with these guys for 20+ years and they're fantastic. Their customer service is great. They schedule appointments quickly and keep you informed of your vehicle's repair status. They they're fantastic. Their customer service is great. They schedule appointments quickly and keep you informed of your vehicle's repair status. They do high-quality repair work. I've never had to bring my vehicle back for something they didn't fix correctly the first time. The service people are friendly and don't try to sell you services you don't need. I trust them. They're very reasonable pricewise and don't try to nickel-and-dime you every chance they get. They understand that there are a lot of places to have your vehicle serviced, so they go out of their way to always do their best to make sure you come back. They also have a shuttle that can take you pretty much anywhere in Boston and the surrounding communities if you leave your vehicle for the day. Their waiting area is spacious and they have TVs and computers available if you wait for your vehicle. More

Excellent customer service. Had nothing but good experiences every time I visit the dealership. Everything smooth, no pressure. Car returned on time as promised and invoice always reflects the work experiences every time I visit the dealership. Everything smooth, no pressure. Car returned on time as promised and invoice always reflects the work that I request. Everybody always seems to be happy at work and willing to help. Will continue to use Herb Chambers as long as they are open for business. More

i brought my car here for service....biggest mistake ever. they charge an OBSCENE amount of money, and actually returned my car to me in very dangerous condition. within five minutes of driving my car ever. they charge an OBSCENE amount of money, and actually returned my car to me in very dangerous condition. within five minutes of driving my car home from the dealership, it broke down and i had to get it towed. obviously, they did not do whatever they said they did. i was lucky this didn't happen on a highway or it could have been much worse. the customer service is okay, but the actual service and technicians are not doing their job....i am appalled that the vallet allowed me to take my car home. i cannot emphasize enough how horrible this experience was. do not patronize this establishment!! if you do, be VERY careful...don't let them rip you off and endanger your life. More

Incredibly crappy experience with my Honda. I'd also recommend checking out the history of Herb Chambers issues at this link: http://www.cosmictap.com/herb-chambers-complaint-commentary-update/ I recommend checking out the history of Herb Chambers issues at this link: http://www.cosmictap.com/herb-chambers-complaint-commentary-update/ I also left a comment there. More