Herb Chambers Honda - Service Center

A++++ Was in for the maintenance minder a service and a recall as well it didn't take too long and they even washed and vacuumed after! Was in for the maintenance minder a service and a recall as well it didn't take too long and they even washed and vacuumed after! More

Great service! I brought my CR-V in knowing there was something wrong with either the tires or the tire pressure monitoring system. The easy fix (nail in tire) was I brought my CR-V in knowing there was something wrong with either the tires or the tire pressure monitoring system. The easy fix (nail in tire) was quickly diagnosed and corrected. Unfortunately, on the drive home, the tire pressure indicator light came back on. I called and spoke with Susan,my service rep, and she had me come right back, and got my car back in for a closer look. Ultimately, three of the four sensors in the tires were found to be defective. I was given the choice of rescheduling a visit, or, if I could wait, they would fix all three that afternoon (I waited!). Susan was fabulous throughout (I should mention this was the Saturday before Thanksgiving, and everyone was hopping busy). I really appreciate that everyone wanted to make sure my car was really fixed and good to go; and that Susan communicated with me every step of the way. My car made it to Plattsburg and back Thanksgiving weekend, and is running great! More

Civic Maintenance and Upgrade Went back to Herb Chambers for some upgrade and maintenance. I always have Tony Yuen deal with my car. He is very generous, and make sure that you get Went back to Herb Chambers for some upgrade and maintenance. I always have Tony Yuen deal with my car. He is very generous, and make sure that you get car back ASAP. The process is very smooth when you have Tony. He is also very helpful in tips on how to maintain your car in the best condition, so I always appreciate his advice. Ask for Tony next time you go to Herb for any maintenance or upgrade! More

Quick and honest I had what I thought was a slow leak in my rear driver's side tire and drove to Herb Chsmber's Honda in Boston on a Saturday morning with no appointme I had what I thought was a slow leak in my rear driver's side tire and drove to Herb Chsmber's Honda in Boston on a Saturday morning with no appointment. David Ricard took me in immediately, and within 30 minutes got back to me to let me know that they checked it all out and the tire was fine, just the PSIs were off (probably due to cold weather). He didn't charge me at all! David was friendly, courteous, and I'll be asking for him from now on! They're lucky to have him! More

I have never met Susanne Moore face to face I live in Cranford, NJ and I have never met Susanne Moore from Boston Herb Chambers Honda face to face. Susanne helped me today to take care of my da I live in Cranford, NJ and I have never met Susanne Moore from Boston Herb Chambers Honda face to face. Susanne helped me today to take care of my daughter's old good Honda Accord 2002. I was updated in details on a state of the car, repairs that have to be done ASAP and car problems to take care as soon as I can. I got a call from Susanne as soon as repair was finished and it was earlier than was promised. All communication was detailed and friendly, I appreciate Susanne's help very much. More

Great experience with Tony Y. Tony Y. was great. I had my best experience so far at this service place with Tony. He was very patient, friendly and professional. He showed me which Tony Y. was great. I had my best experience so far at this service place with Tony. He was very patient, friendly and professional. He showed me which parts of my car need to be worked on and also found the best package for me price-wise. He also recommended further works for my car. Thanks, Tony! More

Had a flat fixed without an appointment !!! As I was going to work on 12/22/14 I discovered that I had a problem with one of my tires. I pulled my CRV over and on the passenger side tire in the As I was going to work on 12/22/14 I discovered that I had a problem with one of my tires. I pulled my CRV over and on the passenger side tire in the back was going flat. I called Herb Chambers of Boston if I could bring my CRV down to be fixed. I didn't have an appointment scheduled,but they told me to bring it in,"no problem". My service advisor, Tony Yuen, was very helpful and made sure that my tire was fixed and my CRV was safely ready for the road. I was ready to go in about 1 and a half hours. Thanks Tony and thanks Herb Chambers for having such a great service advisor. My CRV was also given a free car wash, something I like about bringing my CRV to Herb Chambers for service! I've had my 2009 Honda CRV for 2 years now and I've enjoyed my vehicle very much. Thanks Again for your GREAT service!! Frank A. Rawinski More

Best Experience at a Car Dealership In a Long Time I recently took my Honda Accord to get oil change and also do some maintenance checkup, I was overwhelmingly welcomed as soon as I walked into the doo I recently took my Honda Accord to get oil change and also do some maintenance checkup, I was overwhelmingly welcomed as soon as I walked into the door. Especially with service from Tony Yuen, he would go out of his way to answer all of my questions and concerns. Not only that, he would also try to find the best deal and price for my car. Best part is that I requested to have my car picked up by 4PM that afternoon due to the fact that I need to pick up my daughter from day care, and sure enough, he had my car washed and ready to go before 4PM. I would definitely recommend Tony to anyone else that needs their Honda to be serviced. More