1,285 Reviews of Herb Chambers Honda - Service Center
Quick and honest I had what I thought was a slow leak in my rear driver's side tire and drove to Herb Chsmber's Honda in Boston on a Saturday morning with no appointme I had what I thought was a slow leak in my rear driver's side tire and drove to Herb Chsmber's Honda in Boston on a Saturday morning with no appointment. David Ricard took me in immediately, and within 30 minutes got back to me to let me know that they checked it all out and the tire was fine, just the PSIs were off (probably due to cold weather). He didn't charge me at all! David was friendly, courteous, and I'll be asking for him from now on! They're lucky to have him! More
horrible service The woman at the front desk is so damn miserable and it shows with her attitude towards people. I brought my car to the service center since i have w The woman at the front desk is so damn miserable and it shows with her attitude towards people. I brought my car to the service center since i have warranty on my tires and needed a new 1. I sat down in the waiting room at 8 AM and was told it was take about 2 hours. It is about to be 11:30 AM and I am still sitting here waiting. So far 3 1/2 hrs and still no fixed tire. I would rather have just paid to change my tire myself and have it done within 30 minutes than ever come here again. More
I have never met Susanne Moore face to face I live in Cranford, NJ and I have never met Susanne Moore from Boston Herb Chambers Honda face to face. Susanne helped me today to take care of my da I live in Cranford, NJ and I have never met Susanne Moore from Boston Herb Chambers Honda face to face. Susanne helped me today to take care of my daughter's old good Honda Accord 2002. I was updated in details on a state of the car, repairs that have to be done ASAP and car problems to take care as soon as I can. I got a call from Susanne as soon as repair was finished and it was earlier than was promised. All communication was detailed and friendly, I appreciate Susanne's help very much. More
Worn out chairs warn of low quality service A customer lounge filled with tattered and worn out chairs is indicative of is dealerships atitude towards and commitment to customer service. When I A customer lounge filled with tattered and worn out chairs is indicative of is dealerships atitude towards and commitment to customer service. When I made my appt. I was told he "1st annual service" for my 2015 Honda CRV Touring would run less than $100 and would only require "an hour or two." Imagine my surprise when I learned I would spend at least 3 hours in this uncustomer friendly environment and spend almost $500 on service. They apologized about the "confusion." Here I am 24 hours later waiting again in this shoddy space bcause they managed to screw up my vhicle. I broght in a car that ran perfectly. Despite paying for an alignment my vehicle now pulls to the left. Shoddy if not incomprtent service to say the least. They seem to have no concern for or understanding that my time is valuable. So here I sit ... Again. I'll find somone else to service my vehicle in the future. More
Great experience with Tony Y. Tony Y. was great. I had my best experience so far at this service place with Tony. He was very patient, friendly and professional. He showed me which Tony Y. was great. I had my best experience so far at this service place with Tony. He was very patient, friendly and professional. He showed me which parts of my car need to be worked on and also found the best package for me price-wise. He also recommended further works for my car. Thanks, Tony! More
Best Experience at a Car Dealership In a Long Time I recently took my Honda Accord to get oil change and also do some maintenance checkup, I was overwhelmingly welcomed as soon as I walked into the doo I recently took my Honda Accord to get oil change and also do some maintenance checkup, I was overwhelmingly welcomed as soon as I walked into the door. Especially with service from Tony Yuen, he would go out of his way to answer all of my questions and concerns. Not only that, he would also try to find the best deal and price for my car. Best part is that I requested to have my car picked up by 4PM that afternoon due to the fact that I need to pick up my daughter from day care, and sure enough, he had my car washed and ready to go before 4PM. I would definitely recommend Tony to anyone else that needs their Honda to be serviced. More
Had a flat fixed without an appointment !!! As I was going to work on 12/22/14 I discovered that I had a problem with one of my tires. I pulled my CRV over and on the passenger side tire in the As I was going to work on 12/22/14 I discovered that I had a problem with one of my tires. I pulled my CRV over and on the passenger side tire in the back was going flat. I called Herb Chambers of Boston if I could bring my CRV down to be fixed. I didn't have an appointment scheduled,but they told me to bring it in,"no problem". My service advisor, Tony Yuen, was very helpful and made sure that my tire was fixed and my CRV was safely ready for the road. I was ready to go in about 1 and a half hours. Thanks Tony and thanks Herb Chambers for having such a great service advisor. My CRV was also given a free car wash, something I like about bringing my CRV to Herb Chambers for service! I've had my 2009 Honda CRV for 2 years now and I've enjoyed my vehicle very much. Thanks Again for your GREAT service!! Frank A. Rawinski More
Excellent service staff I recently brought my car for service and my service advisor Tony Y. was very helpful and friendly. the whole service department were also very friend I recently brought my car for service and my service advisor Tony Y. was very helpful and friendly. the whole service department were also very friendly More
I really appreciate your excellent service I got a very good service in Herb cambers Boston which includes changing break of rare wheel and fixing air leaking on right side tire. Tony Y. and Su I got a very good service in Herb cambers Boston which includes changing break of rare wheel and fixing air leaking on right side tire. Tony Y. and Susan T provided excellent service. For example, Tony Y. can speak Mandarin, and can give me very detail on you service. Meantime, he gave me very good suggestion for my car’s maintenance. He is very friendly. Thanks so much for your excellent Job. Qi Liu More
Pleasant and efficient I always go here with my much-loved 2012 Civic Si, and have always had good and prompt service. They know me there, I usually get to work with the sam I always go here with my much-loved 2012 Civic Si, and have always had good and prompt service. They know me there, I usually get to work with the same person (Tony Y.), and the repairs/maintenance are always done in the time quoted. And, to top it all off, they give the car a full wash, tire shine and everything! They are also able to work with me on issues specific to my car, which I've added a few mods to, which is unheard of for a dealership. Their prices are fair, and while I have found a few places that are a little cheaper, I've always had to return when they forgot to tighten something, etc.; here, they get it right the first time, every time. More