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Herb Chambers Honda of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
2,977 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,977 reviews

July 29, 2023

Avein was excellent to work with. He was laid back, didn't pressure me, and listened to the things I wanted in a car. Such a smooth buying experience. More

by sensaledan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avein
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Aug 02, 2023 -

Herb Chambers Honda of Westborough responded

Hey Sensaledan, thank you for the great review! We're delighted to hear that Avein was able to provide you with a smooth buying experience at Herb Chambers Honda of Westborough. We'll see you again!

July 28, 2023

The service was great. I brought my car for an oil change and tire rotation. After paying for the service and taking the vehicle out on the road I noticed that the carpet More

by Mark Nault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sinclair
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Jul 28, 2023 -

Mark Nault responded

The service was great. I brought my car for an oil change and tire rotation. After paying for the service and taking the vehicle out on the road I noticed that the carpet on the driver's side was vacuumed as well. A nice touch.

July 28, 2023

Appreciated the prompt and efficient service. The service manager and all of the service technicians were so nice. They identified and repaired my problem, giving me a much-needed personal sense More

by Yankee gurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jul 31, 2023 -

Herb Chambers Honda of Westborough responded

Thank you for your positive feedback! We're glad to know that our team at Herb Chambers Honda of Westborough provided you with a prompt and efficient service experience. Safe travels!

July 27, 2023

Good communication and accurate diagnosis and fairly prompt service (part needed to be shipped in which added several days). Would recommend. More

by ip40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna
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Jul 28, 2023 -

Herb Chambers Honda of Westborough responded

We appreciate your feedback and recommendation! It's great to know that our team at Herb Chambers Honda of Westborough provided good communication, accurate diagnosis, and prompt service. We're here for you whenever you need us next time!

July 27, 2023

Excellent service, Honest with what needs to be done or not, and efficient. Over 4 years of service and never an issue. More

by Sw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Service
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Jul 28, 2023 -

Herb Chambers Honda of Westborough responded

We're glad to know you've had a positive experience with us at Herb Chambers Honda of Westborough over the past 4 years. We always aim for honesty and efficiency in our service, so it's great to see that reflected in your review!

July 26, 2023

Well informed and great service adviser,Bryana. Dealership hot me in during early evening,hot call as promised the next morning on what they found and what they suggest to do,car was ready at time p More

by royronal2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana,service advisor.
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Jul 26, 2023 -

Herb Chambers Honda of Westborough responded

We're happy to hear that Bryana and our team at Herb Chambers Honda of Westborough were able to provide you with timely, informative service. Thanks for the positive feedback. Safe travels!

July 25, 2023

James Bulger has been our friend and Honda salesman for the past 30 years. We have always found him to be helpful, friendly, HONEST and not all all pushy. He has made car buying as stress-free as possible More

by rosiebking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wyman, Omar Karim
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Jul 25, 2023 -

Herb Chambers Honda of Westborough responded

Wow! 30 years of friendship and trust - that's what we love to see! We're so glad James has been there for you all these years at Herb Chambers Honda of Westborough. And it sounds like David is following in his footsteps nicely. Thanks for staying with us, here's to many more stress-free car-buying experiences!

July 25, 2023

Excellent customer service as usual! Reasonable cost for repairs. Everyone in my family has gotten their cars from Herb Chambers. Wouldn't go anywhere else! More

by annewalton93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James,service rep, Francisco cased me out and a wonderful gentleman who helped me when I was flustered, delivering the car after it died in traffic! Sorry that I don't know his name.
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Jul 25, 2023 -

Herb Chambers Honda of Westborough responded

Hi Anne! We're so glad to be your family's go-to for all things automotive at Herb Chambers Honda of Westborough. Thank you for trusting us with your repairs and purchases over the years!

July 24, 2023

i have known james bulger for 25 years. simply the best. david wyman is great More

by ken fisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : david wyman
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Jul 25, 2023 -

Herb Chambers Honda of Westborough responded

Thanks for the amazing review and feedback during your visit to Herb Chambers Honda of Westborough! We are thrilled to know that you have a very long association with James, and that you hold James and David in high regard. It's wonderful to have such positive connections with people. Have a nice day!

July 22, 2023

Great staff friendly and efficient my car was serviced before the time quoted to me will highly recommend More

by Sjmalvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 24, 2023 -

Herb Chambers Honda of Westborough responded

Thank you for the kind words! We're glad to hear that our staff provided friendly and efficient service. Your recommendation means a lot to us! Drive safely, and we hope to see you again at Herb Chambers Honda of Westborough!

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