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Herb Chambers Honda of Westborough
Westborough, MA
2,977 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,977 reviews
August 30, 2023
Perkins was so very helpful. I didn’t feel like I had to worry about being taken advantage of or hidden fees. He was very forthcoming, rela professional, and really personable. I I didn’t feel like I had to worry about being taken advantage of or hidden fees. He was very forthcoming, rela professional, and really personable. It was a pleasure. More
by Barbara
August 30, 2023
Excellent customer service and sales departments. Friendly and clean showroom. I would definitely recommend to family and friends Friendly and clean showroom. I would definitely recommend to family and friends More
by Marleyguy51
August 28, 2023
It was a wonderful experience. Service was awesome and in a timely manner. Very happy with our experience. Service was awesome and in a timely manner. Very happy with our experience. More
by lightingshowcase
Employees Worked With
August 27, 2023
Entire process went extremely smooth and fast. Professional, courteous, knowledgeable and friendly. Excellent and Amazing! Professional, courteous, knowledgeable and friendly. Excellent and Amazing! More
by Kelizsteele
Employees Worked With
August 26, 2023
Very helpful, friendly people. Our salesman David was amazing! Went in for oil change out of there in 3 hours with a brand new car! Our salesman David was amazing! Went in for oil change out of there in 3 hours with a brand new car! More
by stapletong
August 24, 2023
They were good. They got me n and out quickly. It just seems expensive. While the washed my ca they could have run the vacuum. They got me n and out quickly. It just seems expensive. While the washed my ca they could have run the vacuum. More
by pedenney1
Employees Worked With
Service
August 23, 2023
The did what was required in terms of my vehicle maintenance code. It took almost 3 hours though. I should have dropped off instead of waiting. They gave me 10% discounts which I liked. I was upset maintenance code. It took almost 3 hours though. I should have dropped off instead of waiting. They gave me 10% discounts which I liked. I was upset that it took nearly 500 bucks to have my regular maintenance done given that my car is only 2 years old. It is what it is. I felt that labor charge is a little high here but that is probably the story with every certified dealer. Overall, it was an okay experience. More
by Majumder
Employees Worked With
Not sure
August 22, 2023
Easy pleasant experience. Will go to Herb Chambers Westborough again. Sales (Norm) and service (Bryana) are awesome. Will go to Herb Chambers Westborough again. Sales (Norm) and service (Bryana) are awesome. More
by Guti
August 22, 2023
I just purchased a new Honda Passport Elite. I’m extremely happy with the vehicle. It provides a powerful yet smooth ride. Paul Plichon, did an outstanding job with the sale and explaining ever I’m extremely happy with the vehicle. It provides a powerful yet smooth ride. Paul Plichon, did an outstanding job with the sale and explaining everything about the vehicle. Omar Karim and James Lavelle were also very helpful in making the transaction a smooth one. I’m impressed with the overall experience at Herb Chambers in Westborough. I definitely recommend them. More
by hildaalen
