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Herb Chambers Honda of Westborough

Westborough, MA

4.9
2,976 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,976 reviews

September 20, 2023

Excellent overall experience, David Yang goes above and beyond for the customer. Toan Lam the finance director made that process run smoothly. Thank you More

by harry1357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service members.
Sep 21, 2023 -

Herb Chambers Honda of Westborough responded

Hi Harry! We're delighted to know that David and Toan provided you with an excellent experience at Herb Chambers Honda of Westborough. Thanks for your kind words! Safe travels!

September 19, 2023

Highly recommend Westboro Honda great service! Answered all my questions and have a great waiting room. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Sep 20, 2023 -

Herb Chambers Honda of Westborough responded

Hey Jan, thank you for the positive review! We're delighted to know that you had a great service experience at Herb Chambers Honda of Westborough. We appreciate your recommendation and hope to see you again! Safe travels!

September 18, 2023

People at Honda dealership are nice and friendly. When I go there they treated me great. More

by Kristy Ta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Herb Chambers Honda of Westborough responded

Hi Kristy! We're glad to hear that you've had a positive experience with the people at the Herb Chambers Honda of Westborough! Providing excellent customer service is important, and it's great to know that they treated you well. Have a great day!

September 18, 2023

I was able to make a same day appointment to get service, in and out as planned! This dealership is very busy but the service advisors do a great job keeping you informed. More

by bethbrewer@charter.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Sep 21, 2023 -

Herb Chambers Honda of Westborough responded

Hi Beth! We're glad to know that you had a smooth and efficient service experience at Herb Chambers Honda of Westborough! Our team works hard to keep our customers informed throughout the process. Thanks for your positive feedback!

September 16, 2023

My appointment was related to a recall on my Honda CRV. I also asked that they flush the cooling system. All went as planned and on schedule. A few additional concerns, as they relate to the maintenance More

by Jose Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana in the Service Department.
Sep 21, 2023 -

Herb Chambers Honda of Westborough responded

Hi Jose, We're glad to know that your experience at Herb Chambers Honda of Westborough was positive and stress-free. Our team is always here to keep you informed about your vehicle's needs without any pressure. Thanks for trusting us with the maintenance of your Honda CRV!

September 16, 2023

Excellent service from everyone! Thank you. Both the service manager, Bryana, and the valet driver, Bruce were exceptional. More

by Jgoodrichma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana
Sep 19, 2023 -

Herb Chambers Honda of Westborough responded

Jgoodrichma, we're delighted to know that Bryana and Bruce provided you with excellent service at Herb Chambers Honda of Westborough. Thanks for your positive feedback!

September 16, 2023

Great service and very knowledgeable staff; they took the time to explain everything about our new vehicle after purchase. More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Herb Chambers Honda of Westborough responded

Stephanie, we're glad to know our team at Herb Chambers Honda of Westborough was able to provide you with a great service and thorough explanation about your new vehicle. Enjoy the ride!

September 15, 2023

Extremely kind and efficient and helpful with information so I could understand what was being done More

by pbaker1155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service
Sep 18, 2023 -

Herb Chambers Honda of Westborough responded

Thank you for leaving us such kind words! We are glad to help and look forward to assisting you again! - Herb Chambers Honda of Westborough

September 12, 2023

Excellent, friendly and fast service! Would definitely keep going back to this dealership for future services. More

by C@l1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Herb Chambers Honda of Westborough responded

Thank you for the 5-star rating! We're happy to know you had a positive service experience at Herb Chambers Honda of Westborough! We look forward to seeing you for your future services! Have a great day!

September 11, 2023

Went in for a scheduled recall service. Waited less time than I expected. Angela at the desk was great. It was a painless process start to finish. More

by Mike D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Fenderson
Sep 13, 2023 -

Herb Chambers Honda of Westborough responded

Hi Mike, We're glad to know that Angela and our team at Herb Chambers Honda of Westborough made your recall service a smooth experience. Thanks for sharing this with us!

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