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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
4.6
1,677 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,677 reviews

July 16, 2025

Nathaniel in the sales department was wonderful to work with! I highly recommend him! He was able to help me find the perfect Ford vehicle. I’m very impressed with his professionalism, helpfulness, and pos More

by natasha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginnie was also very helpful!
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Jul 16, 2025 -

Herb Chambers Ford of Braintree responded

Hi Natasha, thank you for sharing your excellent review of Nathaniel! We appreciate your business and hope to see you again at Herb Chambers Ford of Braintree! Safe travels!

July 15, 2025

Service was exceptional. Appt started on time and finished in a timely manner. Cindy waited on me and was wonderful all in all it was a great experience. More

by katmanduto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy, Jack Nguyen, Adam Smith
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Jul 16, 2025 -

Herb Chambers Ford of Braintree responded

Hi Katmanduto, we're glad to hear your service experience was smooth and timely with Cindy will be happy to know she made a great impression at Herb Chambers Ford of Braintree. We look forward to serving you again! Safe travels!

July 15, 2025

I worked with Jack for getting my vehicle serviced. He was great with communication everything being done to my car in timely manner! Would highly recommend Herb Chambers Ford of Braintree to anyone! F More

by Joe752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Nguyen
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Jul 16, 2025 -

Herb Chambers Ford of Braintree responded

Hi Joe - Thank you for recommending Jack and our Herb Chambers Ford of Braintree team! We appreciate your business and hope to see you again down the road. Have a great day!

July 15, 2025

Customer service is the best they do everything you want and do it with respect to their customers More

by mds495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi, Jack Nguyen
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Jul 16, 2025 -

Herb Chambers Ford of Braintree responded

We’re glad we could go that extra mile for you! Thank you for choosing us! - Herb Chambers Ford of Braintree

July 15, 2025

They have knowledgeable technicians. Service efficient and prices are very reasonable. I would recommend Herb Chambers. More

by galfoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Nguyen
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Jul 15, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for the great review! It is gratifying to know that you would recommend us, and we look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

July 13, 2025

Great, but wish service prices were lower. I wouldn’t buy a car anywhere else, the individuals in the service area are amazing. I am a loyal (maybe too blind) with taking my car to the deale More

by Coachtc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Jul 14, 2025 -

Herb Chambers Ford of Braintree responded

Hi! Thank you for being a loyal customer of ours here at Herb Chambers Ford of Braintree. We also appreciate your feedback concerning pricing and your experience, and will share it with our team. Thank you for choosing our dealership, we value your business and we hope to continue to work together. Scott Lewis - General Manager - slewis@herbchambers.com

July 12, 2025

My experience with Herb CHAMBERS FORD of Braintree was they provided Excellent Service and excellent customer service. More

by ebonilla1963
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy, Jack Nguyen, Adam Smith
Report | Print
Jul 14, 2025 -

Herb Chambers Ford of Braintree responded

Hi Ebonilla! We are thrilled to hear this was your experience! Thank you for choosing Herb Chambers Ford of Braintree and for highlighting our awesome team.

July 11, 2025

Pleasant, timely and informative. Love my Maverick and they took very good care of it. Cindy kept me informed. Been an Herb Cambers customer for years!! More

by jinniew22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
Report | Print
Jul 14, 2025 -

Herb Chambers Ford of Braintree responded

We are delighted to have you as a loyal customer! Thank you for choosing Herb Chambers Ford of Braintree and for sharing your great feedback about Cindy and the team! Safe travels in your Maverick!

July 11, 2025

Professional, friendly, clean,answer all my questions. Job done in reasonable amount time, well done. More

by Snake0255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy R
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Jul 11, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for rating us five stars! The team looks forward to working with you again! - Herb Chambers Ford of Braintree

July 10, 2025

Great service and qualified repairs, I have been bringing my truck there for years. Friendly & More

by robertlwaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
Report | Print
Jul 10, 2025 -

Herb Chambers Ford of Braintree responded

Robert, thank you for trusting the Herb Chambers Ford of Braintree team with the care of your truck! We appreciate your continued support and look forward to seeing you at your next visit!

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