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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.7
1,668 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,668 reviews

September 24, 2025

The service department is outstanding! They went go above and beyond. From out of the state and they help us during our trip. More

by rdegonza1080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
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Sep 24, 2025 -

Herb Chambers Ford of Braintree responded

We are really grateful to hear about your feedback! Thank you for choosing us at Herb Chambers Ford of Braintree and for sharing your experience. Safe travels, from all of us!

September 23, 2025

Clyde was great. Responsive and easy to work with. I would recommend him if you want to buy a ford! More

by Trishas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde
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Sep 23, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Clyde & the Herb Chambers Ford of Braintree team with your recent purchase! We hope you enjoy your new vehicle and look forward to working with you again in the future!

September 19, 2025

I told Cindy I ONLY wanted the Struts repaired and I was given a quote of $1393.13 .They did work I didn’t asked to be done. I was upset about the amount I had to pay $1651.10. More

by Lgmcgregor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
Report | Print
Sep 24, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your review. We appreciate your honest feedback, and would like the opportunity to discuss this situation with you further. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

September 18, 2025

Friendly staff, professional and helpful! Not to mention fast and efficient service, I love this place ! More

by Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khoa
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Sep 22, 2025 -

Herb Chambers Ford of Braintree responded

Emmanuel, thank you for the glowing review of our team! We're so happy to hear you love the service you receive at Herb Chambers Ford of Braintree. We truly appreciate your business and hope to see you again down the road! Safe travels!

September 15, 2025

Went today for State inspection Only. Everyone is pleasant and process very quick, less than 30 minutes More

by moega
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER CIANCI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2025 -

Herb Chambers Ford of Braintree responded

We are pleased to hear your visit was pleasant and expedient! Thank you for choosing Herb Chambers Ford of Braintree and for sharing your experience with us. See you next time!

September 14, 2025

All good All went smooth no problems car all i thought it would be no surprises More

by geoffking824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for your confidence in Herb Chambers Ford of Braintree, and for your business. We are grateful to have you as a customer!

September 13, 2025

Very Thorough and helpful and answered all my questions. Especially with Ford connect And how to connect phone to truck More

by hammerou812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dimartino , Cindy Regimbald
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Sep 15, 2025 -

Herb Chambers Ford of Braintree responded

We're happy our team provided helpful and thorough assistance at Herb Chambers Ford of Braintree. Thank you for choosing us!

September 10, 2025

Terrible experience! Still waiting for a call back on a message I left a week ago More

by Dannymccabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby
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Sep 24, 2025 -

Herb Chambers Ford of Braintree responded

Danny, We want to understand what happened to cause this rating and help resolve your concerns. Please contact us at your earliest convenience if you would be interested in discussing your experience. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

September 10, 2025

The offer was great, all my questions were answered and they made the whole process easy! More

by mdar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baron, Chris
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Sep 10, 2025 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

September 08, 2025

I had the best experience purchasing my car with Chris and Brandon. They really took the time to listen to what I needed and gave me a completely personalized experience. I never felt rushed or pressured— More

by zuzumonzer12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Baron
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Sep 08, 2025 -

Herb Chambers Ford of Braintree responded

Zuzu, we're delighted to hear that Chris and Brandon provided you with a supportive and personalized experience at Herb Chambers Ford of Braintree. Thank you for your recommendation. Drive safely!

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