Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Wilson Dowridge - A Real Customer Champion! Sudbury BMW has a real customer champion in Wilson Dowridge. His professional advice was instrumental in selecting our 2015 X1 over competing brands. Sudbury BMW has a real customer champion in Wilson Dowridge. His professional advice was instrumental in selecting our 2015 X1 over competing brands. He was very helpful and patient in explaining the car features, and careful not to pressure any purchase. True to his word on being available to us 24 x 7, Wilson came through on resolving a minor vehicle issue, and enabling a warranty extension to ease any concerns. Wilson is very responsive to his customer's needs. I would not hesitate to take future BMW purchases to Mr. Wilson Dowridge at Sudbury BMW. More
Excellent experience with Peter Vargo This is the 3rd or 4th vehicle I have purchased at HC BMW of Sudbury. Peter has always been professional and empathetic during the purchase process. This is the 3rd or 4th vehicle I have purchased at HC BMW of Sudbury. Peter has always been professional and empathetic during the purchase process. He goes above and beyond your realistic expectations. He always assures that you are getting good service after the purchase as well. My experience with this dealership has been stellar for the past several years. More
Emergency visit over holiday weekend We had a serious car issue while en route to our holiday weekend in Western Mass. We had the car towed in late Saturday afternoon, and Robert was ther We had a serious car issue while en route to our holiday weekend in Western Mass. We had the car towed in late Saturday afternoon, and Robert was there to greet us. We were under a lot of stress, and Robert took care of everything in very quick time. He had the loaner car ready, we just moved our luggage and family members over, and were on our way. He was quick to follow up after the holiday, and walked me through the step by step repairs over the phone so that I can make an informed decision. I really appreciated his endless patience and help. I would absolutely recommend working with Robert. Without him, I think our weekend would have been a disaster. More
Great client advisor My experience was excellent. Phil provided me very good information as soon as I asked many times. Henry Ding was my client advisor. he was very fri My experience was excellent. Phil provided me very good information as soon as I asked many times. Henry Ding was my client advisor. he was very friendly, helpful, and honest! His skills were very professional, and gave me a great deal on new X3.. I'm so happy with my purchase! Thank you More
Great experience We had a great experience working with Charlie Karkaetedes (CKarkaetedes@herbchambers.com) when purchasing our electric vehicle (i3). Charlie was know We had a great experience working with Charlie Karkaetedes (CKarkaetedes@herbchambers.com) when purchasing our electric vehicle (i3). Charlie was knowledgeable, diligent, attentive and professional. Doing financing was also very efficient. Great experience all around. Thank you! More
Wonderful experience I really enjoyed working with Pascal Abu-Ali and appreciate all his hard work to get me in and out quickly. I will definitely be coming back to BMW of I really enjoyed working with Pascal Abu-Ali and appreciate all his hard work to get me in and out quickly. I will definitely be coming back to BMW of Sudbury for when my husband wants to upgrade his current BMW. More
Great Purchase Experience! We had a great experience purchasing our 2018 BMW X3 from Charlie Karkaetedes. We were impressed with the amount of communication we received from Cha We had a great experience purchasing our 2018 BMW X3 from Charlie Karkaetedes. We were impressed with the amount of communication we received from Charlie. He kept in touch with us throughout the process of ordering the car with the options we wanted and kept us updated on the build timeline. Once the car was delivered to the dealership, Charlie spent a fair amount of time going over the entire car and kept asking if we had any questions. He also followed up after we left to make sure we were enjoying the car. We would recommend Charlie wholeheartedly if you are in the market for a BMW. This is our third one but our first at this dealership and we would not hesitate to go back when we are in the market for another one. More
Satisfying Experience Although I have had BMW’s for a number of years, the last three vehicles, including my most recent 2018 340x, Charlie Karkaetedes was my salesperson. Although I have had BMW’s for a number of years, the last three vehicles, including my most recent 2018 340x, Charlie Karkaetedes was my salesperson. Charlie K is an asset to the Herb Chamber’s BMW organization. He has always provided me with a thorough knowledge of the product and a loyalty to this customer as I moved forward. There have been times when his opinion was important to me after the purchase was completed. There are always decisions to be made and Charlie was high on my list in reaching out for an opinion and feedback. I will look forward to continuing my association with Charlie K. More
Amazing We bought 2 new cars in April and May from Charlie. Not only is his knowledge of the products unmatched, he is simply one of the nicest people I know. We bought 2 new cars in April and May from Charlie. Not only is his knowledge of the products unmatched, he is simply one of the nicest people I know. He could not have been more helpful and made the process simple. Could not recommend anyone more. More
BAIT AND SWITCH!!! BEWARE very disappointing experience, true BAIT & SWITCH ad, advertised a special on a x1 that matched the description of the majority of the ones they had i very disappointing experience, true BAIT & SWITCH ad, advertised a special on a x1 that matched the description of the majority of the ones they had in stock and it was a great deal so I contacted them. Well after a fair amount of back and forth with no numbers Courtney finally tells me that deal is on one specific car that is "new" but has 4,000 miles and has been used by people. NOTHING in the ad stated this car was anything but new, and what kind of ad is for one specific car?? The ad was meant to get people in and of course that one would be gone, and then tell them the real price which is considerably higher. Just a very shady tactic that gives dealers a bad name. Thought the deal was too good to be true, and it's because it was, BE VERY CAREFUL BEFORE YOU WASTE YOUR TIME WITH HERB CHAMBERS! More









