Herb Chambers BMW of Boston

Buying process of a CPO X3 I am very happy with the help I received from Ahmed for my CPO X3. He was really prompt and professional when answering all of my questions and reque I am very happy with the help I received from Ahmed for my CPO X3. He was really prompt and professional when answering all of my questions and requests. Such a great pleasure to deal with him and the people at Herb Chambers BMW. I am glad I returned to this place and continue to be a customer. More

Ultimate car shopping experience The class of service and honest communication at this BMW dealership, Herb Chamber BMW in Boston is unmatched! Do not lose out before checking wit The class of service and honest communication at this BMW dealership, Herb Chamber BMW in Boston is unmatched! Do not lose out before checking with this dealership or, even better yet, make it your first stop to save time and money. I was promised over the phone by sale's manager, Jason O'Brien that: ?We make your trip worthwhile?. Sure enough, he honored his word and more, yes more! This was the best car shopping experience ever, thanks to Jason and his staff Mark Lande and Tom Lalicata. Beside the great deal, it is always a great pleasure to meet people with high integrity who honor their word and are willing to take that extra step to make a customer satisfaction their number one priority! I truly appreciate Jason and his team, Mark and Tom for making my BMW shopping an Ultimate Shopping experience. Please keep up with your outstanding customer support and services, thanks again for such a great deal. More

A Very Happy Customer i was looking for a few things when i selected my most recent car: 4WD or AWD, decent gas mileage, sporty exterior & a luxurious interior. checked ou i was looking for a few things when i selected my most recent car: 4WD or AWD, decent gas mileage, sporty exterior & a luxurious interior. checked out quirk jeep, herb chambers ford, quirk kia, and quirk subaru. to my surprise, the car that caught my eye was a used bmw x3 in one of the quirk lots. the service that i received at herb chambers ford was superior to any of the 3 quirk locations, and i have to admit that the recent herb chambers billboard marketing campaign intrigued me. after doing some online research, i went to herb chambers bmw in boston (allston), looking for a used x1 or x3. parking is brutal in this area, but ahmed met us on the curb and personally saw to it that our car was safely parked around the corner. he was pleasant and polite and he made us feel very comfortable. once in the showroom, he asked me a few questions, and i asked a few of him. he did a great job of explaining my options and the features of each model and i actually decided to pursue a 328i x-type instead of an suv. he took good mental notes and showed me to 2 cars, virtually identical. with slightly different mileage; both were beautiful and essentially perfect. i liked that he let my lady and i take a spin in the car, on our own. after a nice drive around brookline and brighton, we knew that we were going to buy the car; it was amazing! when we returned, ahmed did a solid job of walking us through the transaction and keeping us comfy. i appreciated that herb chambers dealerships dont haggle during used car transactions, because that process is always annoying. we purchased a certified pre-owned 2011 328i x-type and the price was appropriate. met with miguel in finance and ended up getting the tire package and the maintenance package. i never know whether or not i should invest in these optional agreements, but miguel talked me into them and locked in a 5 year rate for a 6 year billing agreement, to keep my payment below $500 monthly. went back to the dealership the next day. the car was a little delayed, but we left very, very happy. ahmed has checked in a couple of times via text to make sure that we are enjoying the car, and we sure are. i highly recommend herb chambers bmw boston, especially ahmed. he really put us at ease, made the process easy, and sold us an awesome car More

Pure Service and Excellence I’ve had the pleasant experience buying my 5th and recently my 6th BMW from Kevin Bugbee. Kevin and the team at Boson’s Herb Chambers are fantastic I’ve had the pleasant experience buying my 5th and recently my 6th BMW from Kevin Bugbee. Kevin and the team at Boson’s Herb Chambers are fantastic folks to work with! They go the extra mile covering all the details to ensure your time and effort to transact is enjoyable. Truly a first class service team. If you’re looking to purchase a BMW, I’d recommend a call to Kevin Bugbee to get you started. More

A rare but very positive "car-buying experience" My wife and I recently had a smooth and phenomenal BMW European Delivery experience in a 2014 BMW M5, and thanks in a large part to the assistance fro My wife and I recently had a smooth and phenomenal BMW European Delivery experience in a 2014 BMW M5, and thanks in a large part to the assistance from Ahmed Jabrane and Aaron Allsopp, the sales manager. I have purchased 7 BMWs in the last 12 years at 5 different BMW dealerships in MA, and Ahmed is really the one Client Advisor that deserves my repeated business. Ahmed is always willing to go the extra mile to ensure you have everything you need (want), and provide the top-notch customer service that is rarely found in the car-buying experience. I cannot emphasize enough how much better the car buying experience with Ahmed is, when compared to the "average" car-buying experience. (If you happen to have bought cars from different dealership several times, you'd know what I am referring to). Next time when you are looking for a BMW in the Boston area, I'd highly recommend you stop by Herb Chambers BMW and look for Ahmed. More

Dealing with sales Working with Ahmed was a real pleasure, I hate to be pushed by a sales person and I didn't experience any of this with Ahmed. His work is designed to Working with Ahmed was a real pleasure, I hate to be pushed by a sales person and I didn't experience any of this with Ahmed. His work is designed to be a service provider and get you all the help that you need for your car (service details, financing, etcetera ) I know I can call him with any question relayed to my car or lease and he'll get back back to me promptly in a very professional manner. It gave a whole new meaning to salesmen after working with Ahmed. More

Made car-buying enjoyable again While I normally dislike the car buying process, the people at Herb Chambers (and all the BMW dealers I visited really) were really great. Amhed did w While I normally dislike the car buying process, the people at Herb Chambers (and all the BMW dealers I visited really) were really great. Amhed did whatever it took to get me the right cars to test drive and, once I decided on the one I wanted, went out of his way to make sure every single issue was addressed to my satisfaction. Aaron Allsopp (manager) helped keep the ball rolling when there was a lot of customers in the place, and Nicole was very nice helping us through the financial details and forms etc. Even after weeks after the sale Ahmed was available to address a couple of issues that arose. Overall the team made it my first positive car-buying experience (and I've had a lot of them!)! More

Another great experience I've shopped at other dealerships before but I was sure glad to have met Ahmed nearly 10 years ago. Ahmed makes the car buying experience painless an I've shopped at other dealerships before but I was sure glad to have met Ahmed nearly 10 years ago. Ahmed makes the car buying experience painless and wonderful. Ahmed is a true professional and never pressures for the sale. He is equally as helpful after the sales of the vehicle. I have referred friends and family to him and they all speak of Ahmed as highly as I do to anyone who is looking for a BMW. If you are looking to purchase a BMW (new or used) I would highly recommend that you speak with Ahmed. More

The only salesman for me I bought my last BMW 2004 X5 from Kevin in 2007, had a wonderful experience and drove her until 2014 with 176,000 miles, it was not just a car but a m I bought my last BMW 2004 X5 from Kevin in 2007, had a wonderful experience and drove her until 2014 with 176,000 miles, it was not just a car but a machine. When it was time to trade in and look for a new car I went back to Kevin Bugbee for not only his quality customer service but his attention to detail, it is always one of the best, most sincere and friendly experience's one could get from purchasing a car. My car's are not just a purchase, but because I am a sales person on the road they are part of my life, Kevin's assistance and guidance in getting me into the right car for all my needs......safe, comfortable and enjoyable miles it is not something I take lightly and a relationship that is about more than a car and that is the type of sales person he is. One of the best in Boston and he should be number one on your list too. Catherine M Foley* More