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Herb Chambers BMW of Boston
Boston, MA
2,595 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,595 reviews
June 03, 2026
Great service, would recommend this dealership to a home looking to purchase a BMW. Hadi was fantastic. looking to purchase a BMW. Hadi was fantastic. More
by loryn91990
June 02, 2026
Great customer service provided by Nick and Jesse. They took time to explain all features and answer all questions. They took time to explain all features and answer all questions. More
by siche
May 31, 2026
This was an excellent experience with the model and equipment that I wanted. Very seamless transaction. equipment that I wanted. Very seamless transaction. More
by Elane.fine
May 30, 2026
We bought our first BMW 13 years ago here. Now upgrading to the new model. Nick Lagas from the sales team is the best. Thanks Nick! Now upgrading to the new model. Nick Lagas from the sales team is the best. Thanks Nick! More
by Yansong Zhao
Employees Worked With
May 22, 2026
Amazing experience with my sales representative. Professional, knowledgeable, polite. He worked with me to find exactly the car I wanted. Professional, knowledgeable, polite. He worked with me to find exactly the car I wanted. More
by ardidadgar
Employees Worked With
May 18, 2026
The service team communicates well and provides both text and video updates. The team is always courteous and helpful. and video updates. The team is always courteous and helpful. More
by Scott.Merrick07
Employees Worked With
May 11, 2026
I had an amazing experience working with Jing Lau at BMW. He was very professional, responsive, and made everything so easy. He found the exact car I wanted within a day, got me in for a test drive right awa He was very professional, responsive, and made everything so easy. He found the exact car I wanted within a day, got me in for a test drive right away, and completed all the paperwork that same day. My car was ready the very next day! He was also incredibly patient with all of our questions, which we really appreciated. The whole process was smooth and stress free. More
by Jess.csfd
Employees Worked With
May 08, 2026
We have bought more than ten cars from Herb Chambers dealerships and have always been treated with care and professionalism. Thank you!! dealerships and have always been treated with care and professionalism. Thank you!! More
by scott.schoen
May 04, 2026
This dealership has a high degree of professionalism and customer care. I was treated with transparency and respect. Some of the salespeople have been there for 20+ years, which says a lot about the calibe customer care. I was treated with transparency and respect. Some of the salespeople have been there for 20+ years, which says a lot about the caliber of this dealership. More
by nicole_solano
May 04, 2026
Excellent service all around. Nick was extremely helpful and knowledgeable. This is my second time at this BMW dealership and I will definitely continue to return. Nick was extremely helpful and knowledgeable. This is my second time at this BMW dealership and I will definitely continue to return. More
by mpbrewerstar
