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Herb Chambers Alfa Romeo Boston - Service Center

Wayland, MA

4.9
71 Reviews

71 Reviews of Herb Chambers Alfa Romeo Boston - Service Center

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April 21, 2023

Easy to access and prompt and courteous service. Good communication explaining job details. Usually finish ahead of time. More

by Sohang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Fenno
Apr 24, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for trusting the Alfa Romeo of Boston team with your service needs! We appreciate your kind feedback and look forward to seeing you again next time!

February 28, 2023

This dealership has the BEST customer service. Rob and Andrew and others there go far beyond what you expect. They are true professionals in every aspect of their business. You are treated like More

by knicastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fenno, Rob Hannafin
Mar 02, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Hi Kathy, It's great to hear how Rob and Andrew made your visit to Alfa Romeo of Boston so great! It makes us happy that you feel confident coming to see us for your Alfa Romeo Stelvio service! Thank you!

February 24, 2023

Excellent experience Efficient Clean Knowledgeable They are very accommodating They did a great job to periodically come out and inform me what was happening with More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fenno
Feb 24, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for sharing this positive feedback, Tanya! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Alfa Romeo of Boston Team

January 20, 2023

Always helpful, professional and courteous. I desperately needed to change my appointment time to an earlier time on the same day and they worked diligently to accommodate me. Very grateful. More

by faith925sterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Fenno
Jan 20, 2023 -

Herb Chambers Alfa Romeo of Boston responded

We're grateful to you for leaving us this five-star review! We look forward to seeing you back at Alfa Romeo of Boston in the future! Thank you!

January 18, 2023

The service department was very responsive when I called with the problem and then they fixed the problem promptly. More

by Mwelch225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Jan 18, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for sharing your experience! We look forward to seeing you next time at Alfa Romeo of Boston!

January 02, 2023

The service department especially Andrew, Ray and Carrie were always helpful with any of my concerns More

by Jmoses31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Ray, Carrie
Jan 03, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for sharing your review! We're so happy that Andrew, Ray, and Carrie earned your 5 stars! -Alfa Romeo of Boston

December 31, 2022

I have no complaints at all. I was provided with excellent service and good communication throughout. More

by Mgcullinane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie, John Andrade
Jan 04, 2023 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for rating Alfa Romeo of Boston five stars! We look forward to assisting you again in the future!

December 20, 2022

Best service experience, exceeds expectations! They go above and beyond, consistently. Ray is the best of the best. More

by jpaladino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray, Ken
Dec 21, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for sharing! We're thrilled that Ray took excellent care of you! -Alfa Romeo of Boston

Dec 21, 2022 -

jpaladino responded

Outstanding service. I provided a very positive public review, too.

December 10, 2022

Great service, convenient scheduling and prompt updates of service progress are provided while you wait. Polite and friendly staff. More

by Steph01702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Fenno
Dec 13, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the excellent feedback! We appreciate your support and look forward to your next visit with us here at Alfa Romeo of Boston!

November 23, 2022

Service department is pretty good considering there are not many around for my vehicle brand of Alfa Romeo. More

by Shark71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie was friendly and great to work with.
Nov 23, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thanks for the five stars! We're glad to hear that your visit with us was such a positive one. We hope to see you back! -Alfa Romeo of Boston

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