Hennessy Ford Lincoln Atlanta
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 650 reviews
Excellent experience in spite of a small hiccup I purchased a new Mustang from Hennessy Ford and the sales process and my salesperson (Kevin Swindall) were excellent. The have published prices on th I purchased a new Mustang from Hennessy Ford and the sales process and my salesperson (Kevin Swindall) were excellent. The have published prices on the Internet and that IS the price. Unlike some other dealerships that try to bait and switch you this is a true and straight up experience. Now the truly interesting part of this story is that on the first day I had the new car I experienced a very strange problem and had to have it taken back to the dealership to have it checked out. Now you always hear horror stories about things like this but in this case it was not one of those. Ford came and towed the car to the dealership under the roadside assistance coverage (included for free) and then Hennessy fixed it in a couple of hours (turned out to be a minor issue with a hose clamp falling off) and even offered to deliver it back to me. This started as a fairly stressful situation for myself but ended up being a very minor issue with a very happy ending. I especially appreciated the offer to deliver the car to me. Excellent job by all involved (Ford and dealer) and I love my new car. Just goes to show that not all these stories end up badly. I highly recommend this dealer and their service department. P.S. Some may sneer at the car having an issue so soon but this is the fifth Ford vehicle I have owned, and at least one continuously for 23 consecutive years. This is the first time I have ever had any kind of initial defect and only twice have my vehicles required any kind of shop time (the first after 7 years and 120000 miles and the other after 13 years). I consider this a fluke and nothing more. It would certainly not dissuade me from purchasing another Ford in the future. More
Sales Associate - Del Buck My sales associate's name was Del Buck. He did a great job and sold my truck by asking what I like first off, then listened and delivered on a truck My sales associate's name was Del Buck. He did a great job and sold my truck by asking what I like first off, then listened and delivered on a truck based on that. He was very professional in his delivery and went out of his way to make sure I got the deal I was looking for. Thank you Del, and I'll recommend others come by and see you for their next purchase! More
Excellent It was a pleasant experience buying a vehicle from this dealership. I had to travel out of state to purchase this vehicle, so the deal was basically It was a pleasant experience buying a vehicle from this dealership. I had to travel out of state to purchase this vehicle, so the deal was basically completed over the phone. I had a great sales person that helped me with everything, Terrence Sims. Thank you, Mr. Sims for your professionalism throughout the entire purchasing process. I wish I would have gotten a better deal on my trade-in; that is my only complaint. More
Good Experience overall. M. Hunter was nice and he was not so pushy like over sales people. I recommend anyone to have a look for themselves. overall. M. Hunter was nice and he was not so pushy like over sales people. I recommend anyone to have a look for themselves. More
New car purchase Defying stereotypes this dealer works with you to make sure you get the vehicle you want without high pressure sales. Of course once you select the v Defying stereotypes this dealer works with you to make sure you get the vehicle you want without high pressure sales. Of course once you select the vehicle be ready to negotiate. If you like the car and you like them, do the deal. They will work with you. More
Overall, Great experience Tish was awesome on the phone! Once at the dealership, Steve and Matt saved the day after with dealing "George" the finance manager. George was quite Tish was awesome on the phone! Once at the dealership, Steve and Matt saved the day after with dealing "George" the finance manager. George was quite abrupt and brash, but after working with Steve and closing with Matt, we walked away very satisfied. I would recommend corporate Ford work more closely with independent dealers on website co-ordination so there is minimal confusion among buyers. Overall, great experience. More
Renewed My Faith in Dealerships This was the best car buying experience I've ever had! The service was exceptional. From the general manager, sales person and finance person I recei This was the best car buying experience I've ever had! The service was exceptional. From the general manager, sales person and finance person I received friendly and professional attention from the time I walked through the door until I drove away in the car I had been looking for. I am looking forward to coming back in a few months when we pick out a new car for my daughter and would highly recommend this dealership. More
best price professional Kevin was professional, efficient, best price, quick paperwork, responsive to questions, no pressure. Management processed necessary paperwork quickly Kevin was professional, efficient, best price, quick paperwork, responsive to questions, no pressure. Management processed necessary paperwork quickly, efficiently and accurately and total process, end to end was great. Made the buying process a delight as it should be. Was a ford, Lincoln mercury guy from my first car in 1969 until a dealer pissed me off in 1990. Since then I've had Infinity, Acura, Buick, Toyota and Honda products. This experience may make me loyal to Ford once again. We'll see how the product holds up. More
great experience Kevin Swindall is a very knowledgeable and reliable man! I had a great experience. I just got my 2014 Focus Hatchback, so far, so good! Kevin Swindall is a very knowledgeable and reliable man! I had a great experience. I just got my 2014 Focus Hatchback, so far, so good! More
Great Experience After two weeks of shopping online, on the phone, and in-person; I found Hennessy Ford via Auto Trader. I located an F-150 that I was interested in, a After two weeks of shopping online, on the phone, and in-person; I found Hennessy Ford via Auto Trader. I located an F-150 that I was interested in, and proceeded to call the dealership to speak with someone in sales. I was transferred to Lee Tyler, who was very understanding of the fact that I was located 300+ miles away, and needed to get a deal done over the phone. We were able to reach a deal on the F-150 that I had called about, and we were also able to appraise and get a set price on my trade-in before I ever got on the road. Overall this was the most pleasant experience that I have ever had with any dealership. I think that it deserves note that I was told by multiple dealerships that "we can't make any decisions, unless you are here in-person". I will recommend all Hennessy dealerships to friends and family. Completely Satisfied with my purchase and experience. Keep up the great work guys. More

