Hennessy Ford Lincoln Atlanta
Atlanta, GA
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I am modifying my last review for two simple reasons! First, I would like to give a round of applause to my services coordinator, Brandon Martin, whom I feel truly cares for his customers. My previous re First, I would like to give a round of applause to my services coordinator, Brandon Martin, whom I feel truly cares for his customers. My previous review was in no way directed towards Brandon in in form or fashion. He has stayed in contact with me throughout this experience which is still ongoing! Hopefully other members of the Hennessy Ford Atlanta team will take note and follow his lead! Secondly, in the grand scheme of things my Bronco drama is so irrelevant in comparison to life’s greater challenges. I am not taking the high road, and still expect expectations to be met. I am giving thanks to those who have showed empathy and letting go of things no one will recall down the road… More
The service department is high tech everybody here is helpful and the service lane manager Jonathan k he is on another level he explains everything in great detail and the service mechanic doug video eve helpful and the service lane manager Jonathan k he is on another level he explains everything in great detail and the service mechanic doug video everything on the vehicle that needed work done and on paper also. Thank you very much. More
Crista is a great sales consultant. She has helped me purchase two vehicles in the last 5 years. Everyone there was happy to make my deal happen. Would highly recommend going to Cris She has helped me purchase two vehicles in the last 5 years. Everyone there was happy to make my deal happen. Would highly recommend going to Crista for all your vehicle needs! More
Carlos Castery was very professional. He took the time throughout the process to make sure I understood everything. He answered all my questions patiently. He always made sure I was comfo He took the time throughout the process to make sure I understood everything. He answered all my questions patiently. He always made sure I was comfortable and offered refreshments. Carlos has exceptional customer service skills. More
Worst communication I’ve ever experienced between two service providers to date. The two people I had to deal with turned me away from using this dealership for future purchases. service providers to date. The two people I had to deal with turned me away from using this dealership for future purchases. More
Very professional and courteous staff. Nice and comfortable customer waiting area. Thorough vehicle evaluation. Josh Terrell is awesome. Nice and comfortable customer waiting area. Thorough vehicle evaluation. Josh Terrell is awesome. More

