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Hendrick Toyota Concord

Concord, NC

4.7
1,349 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,349 reviews

April 20, 2026

I was so impressed with the team at Hendrick Toyota Concord. Andrew Macias provided one of the most enjoyable car buying experiences I could hope for! More

by markscats
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Andrew Macias
Apr 24, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Andrew Macias at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

April 13, 2026

The dealership Hendrick Toyota and their Service Advisor Mohamad Dana were amazing. They were kind, professional, and everything you would want in dealing with a car issue. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamad Dana
Apr 16, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

April 13, 2026

Thoughtful, caring, professional, economical, fast. The service man kept me up to date to save me a bunch of money. More

by Whitewaterlassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Apr 16, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

April 13, 2026

The staff are always very nice and very patient. I was in and out very quickly. More

by manisha1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Apr 16, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

April 08, 2026

Took my vehicle right in for an inspection. It took just 15 min. Angel the service writer was pleasant and efficient. Great experience. More

by D966Noelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Christian
Apr 11, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

April 07, 2026

Making appointment was easy and gave me a grave period of 15 min, as I was running late dure to traffic (had to travel 30 miles). Jake Crisso received me and showed great courtesy. He was professional and im More

by vnu
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Crisci
Apr 11, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 31, 2026

I was happy with everything but the AI that had to connect me to a real person to create an appointment. I have always found the Service Advisors to be helpful and understanding of our business needs. More

by ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Apr 04, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 30, 2026

Very clean and the sales staff was great and ther was know pressure and very knowledgeable More

by victorcaputo54@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
Apr 01, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Kevin Harris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

Apr 01, 2026 -

victorcaputo54@yahoo.com responded

Also Aron in service is fantastic he went above and beyond and out of his way to make my experience even better

March 30, 2026

Very pleased with the service performed today. Lao Mayer was vey cooperative and very courteous More

by ehsaliba
Recommend Dealer
Yes
Employees Worked With
Lao Mayer
Apr 01, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 25, 2026

Lao was very thorough explaining the process of everything and was very professional and kind! The whole experience with techs and everyone was pleasant! More

by Enriquealicia2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lao Mayer
Mar 28, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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