Hendrick Toyota Concord
Concord, NC
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Aaron Truong provided an exceptional leasing experience for my second vehicle. He was professional, responsive, and knowledgeable throughout the entire process, taking the time to understand my needs and p for my second vehicle. He was professional, responsive, and knowledgeable throughout the entire process, taking the time to understand my needs and present options that made sense financially. His guidance streamlined the transaction, saved me valuable time, and helped me secure a vehicle arrangement that was both practical and cost-effective. I greatly appreciated his transparency, attention to detail, and commitment to making the process seamless. I would highly recommend Aaron to anyone seeking reliable and professional assistance with a vehicle lease. More
Always professional, prompt on getting work done on time, and great at explaining what needs to be done, especially if something comes up while they are doing routine work. and great at explaining what needs to be done, especially if something comes up while they are doing routine work. More
I seem to always have communication gaps with service here. I wasn’t able to view my car repair video until I got home and then it shows me two dirty filters. I wasn’t ever asked if I wanted them replac here. I wasn’t able to view my car repair video until I got home and then it shows me two dirty filters. I wasn’t ever asked if I wanted them replaced. I saved money and did it myself today but it should have been offered. I also had to questions not answered. Why my rear view window shows a checkerboard pattern all the time now and how to turn off the 360 surround view whenever I stop at a light etc. I’ll figure it out but not responding to customer questions is frustrating. More
Steven Boyd did an excellent support from selecting preowned car to buy. He war vey helpful throughout the tread in to buy the vehicle. Thank you Steven for the great help. preowned car to buy. He war vey helpful throughout the tread in to buy the vehicle. Thank you Steven for the great help. More
Hendrick is an outstanding dealership. I took my car in due to battery issues. I had to purchase a new battery with no issue. The service department provides great communication and they h I took my car in due to battery issues. I had to purchase a new battery with no issue. The service department provides great communication and they have a Great Staff. More




