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Hendrick Toyota Concord

Concord, NC

4.7
1,349 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,349 reviews

August 22, 2026

Good job and very friendly. I love how vincer is with his work and the customer. Thank you so much for everything.! More

by Dolores Martínez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincer Vasquez
Aug 25, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

August 21, 2026

Aaron Truong provided an exceptional leasing experience for my second vehicle. He was professional, responsive, and knowledgeable throughout the entire process, taking the time to understand my needs and p More

by DruCrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Truong
Aug 25, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 19, 2026

Salesman was very knowledgeable about the products and features. The general manager did an excellent job making sure the deal was done. More

by laird.tonya12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael Abdu
Aug 20, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 19, 2026

Thanks for the great service and technician video link while I was waiting. It shows transparency and helps with customer trust. More

by mikehayward53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 19, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

August 18, 2026

I don’t think so they did good b/c they didn’t change even when is the next appointment More

by alefeandualem8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Haynes
Aug 19, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

August 16, 2026

Dominique did a great job with showing me a new Land Cruiser and closing the deal. More

by HC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 22, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Dominique at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 11, 2026

Always professional, prompt on getting work done on time, and great at explaining what needs to be done, especially if something comes up while they are doing routine work. More

by ncbilskie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway
Aug 12, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

August 11, 2026

I seem to always have communication gaps with service here. I wasn’t able to view my car repair video until I got home and then it shows me two dirty filters. I wasn’t ever asked if I wanted them replac More

by dmhawv
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prefer not to
Aug 18, 2026 -

Hendrick Toyota Concord responded

Thank you for your feedback and for taking the time to respond to our Service Director. We apologize for the communication gaps during your visit and appreciate the opportunity to address your concerns. We’re glad to hear you’ll be returning and look forward to providing you with a much better experience next time. Vernita, Customer Relations Manager

August 08, 2026

Steven Boyd did an excellent support from selecting preowned car to buy. He war vey helpful throughout the tread in to buy the vehicle. Thank you Steven for the great help. More

by Debasis Ghosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Boyd
Aug 14, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Steven Boyd at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 07, 2026

Hendrick is an outstanding dealership. I took my car in due to battery issues. I had to purchase a new battery with no issue. The service department provides great communication and they h More

by Minthia Beason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Aug 11, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager