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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.7
1,349 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,349 reviews

September 20, 2025

Great service. Representative was ready to greet me and get me checked in. While waiting I Received a video about the service being made. Outstanding customer se More

by amanatera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
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Sep 22, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 18, 2025

Chip is my go to guy. He always is courteous and takes great care of me More

by Yevelles@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Print
Sep 19, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your visit at Hendrick Toyota Concord with Cindy Hernandez, Terrie. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 15, 2025

I had a very good experience when I brought my truck to Toyota of Concord to be serviced. Abadi is one of the best Service Advisors on the staff there in Concord. More

by Toyota Owner / NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
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Sep 16, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 12, 2025

The advisory associate was very helpful and kind. He completed all the maintenance work. He did not pressure to sell other services. More

by sujudesai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trane ?
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Sep 14, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 11, 2025

Very pleased with salesman Andrea Andrews My wife bought a Toyota Highlander And she is extremely happy More

by Matthew Naughton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Andrews
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Sep 14, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback, Matthew We are so happy to read such a great review about your sales experience with Andre Andrews at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 11, 2025

Chris Garzone did an excellent job as my service advisor this year. Hendrick Toyota is lucky to have him as part of their team. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Print
Sep 12, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 10, 2025

I was completely satisfied with the service. Mr Chris Norway was one of the best at this dealership.THANKS More

by Iloveherb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS NORWAY
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Sep 12, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 09, 2025

Everyone was very professional and courteous. Clear communication. They knew exactly why I was there and they were very respectful to what I needed. The dealership was very accommodating for me a More

by swildfair
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley, Travis Enix
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Sep 11, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 08, 2025

The service staff is always upgraded my and honest. They don't try to sell something you don't need. More

by andrewst35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Print
Sep 11, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 06, 2025

Chris Norway was my service tech and he did an amazing job. Hendrick Toyota of Concord is the only place I would take my car…or buy a car. They are trustworthy and helpful. More

by lglading
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway
Print
Sep 09, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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