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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.7
1,349 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,349 reviews

November 08, 2025

Jay Moore was awesome! Great Service and was very attentive. I was in and out More

by HPALMER0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
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Nov 11, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

November 07, 2025

Jake was great in the service department. He was professional and was very accurate with his service time estimate. More

by ryan.allison20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Crisci
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Nov 08, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

November 07, 2025

The salem, Aaron, was great and so was the finance manager. It was great experience More

by carriechandler0507
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Carpentier, Aaron Troung
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Nov 08, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

November 07, 2025

Communicated well. Service advisor was professional and friendly. I was able to drop it off on the weekend when I had time. More

by bernstnc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
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Nov 07, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

November 06, 2025

Vinny was my Service Person for my Oil and filter change which is for 25,000 miles. He kept me informed on what items were going to need to be changed out. I love the video they provide while servicing you More

by Penny.barry059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Vasquez
Print
Nov 07, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

November 05, 2025

Great sales staff and easy atmosphere and relaxing comfortable waiting room. No pressure, very knowledgeable on the Toyotas they sell. More

by Marcy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick McKenzie, Andrew Macias, Thomas Murrell
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Nov 06, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback, Marcy. We are so happy to read such a great review about your sales experience with Andrew Macias at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 29, 2025

Hendrick always does a great job. Their service advisor. Justin Dreyer is great and we never have to return the call for a problem they fix it right the first time. More

by bgowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion, Woody Woods, Justin Dreyer, Jordan Gladden
Print
Oct 30, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

October 28, 2025

Had an appointment at 8am. Showed up at 7:45, didn't leave until 10:20. Almost 3 hours to get an oil change completed. Service person stated some mix up with the wrong oil filt More

by aramos28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Print
October 28, 2025

I have been going to this dealer to buy and service my automobiles for several yrs. Always pleased with the service I get. More

by mm4shores
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Print
Oct 29, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

October 25, 2025

Great experience. Friendly service advisor. In and out fast and a agree car wash was provided More

by jahudak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Print
Oct 27, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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