Hendrick Toyota Concord

The service process was overall fine. I would recommend that when a customer arrives and gets out of their car that someone offers to assist them. The two times I have been in for servi I would recommend that when a customer arrives and gets out of their car that someone offers to assist them. The two times I have been in for service it took 10 min for someone to offer to assist. Both times a few employees were either chatting amongst themselves or just continued working at their desk. More

This is the second Toyota I have purchased from this dealership. Obviously, I wouldn’t go back had they not been so good the first time. They’ve got it all together! dealership. Obviously, I wouldn’t go back had they not been so good the first time. They’ve got it all together! More

Hendrick Toyota has been my go-to for service on my Highlander and Tundra. Even my last Highlander and Tundra were only serviced at Hendrick. I wouldn’t take them anywhere else. Exceptional from sta Highlander and Tundra. Even my last Highlander and Tundra were only serviced at Hendrick. I wouldn’t take them anywhere else. Exceptional from start to finish. More

Wonderful group of people. They made the purchase easy at every step and answered every question we had. Then, that week, the service dept volunteered to look at my car and aft They made the purchase easy at every step and answered every question we had. Then, that week, the service dept volunteered to look at my car and afterward they explained what I needed to do. (It was something I had not understood about charging the car.) This is a top-shelf crew of sales and service people. More

I have always felt comfortable with Hendrick Toyota. Service is great and the personnel’s are very courteous. Service is great and the personnel’s are very courteous. More

Great service. I arrived early, got right in, was kept up to date with progres.T\ Trent Slater gave me 1st class service I arrived early, got right in, was kept up to date with progres.T\ Trent Slater gave me 1st class service More

Treated me very nicely. Trent was very knowledgeable. The free coffee was good on a cold day. Trent was very knowledgeable. The free coffee was good on a cold day. More

Very poor experience during my last routine service checkup. Technician left a mess inside the car and service consultant never communicated with me during the service. checkup. Technician left a mess inside the car and service consultant never communicated with me during the service. More

Amazing service. Loved the video of my vehicle while in the service bay. It was easy to understand the repairs/service done. Chris Norway made sure I had a great expe Loved the video of my vehicle while in the service bay. It was easy to understand the repairs/service done. Chris Norway made sure I had a great experience. More

Purchased my first today with the expert help from Andre Andrew’s he was the best I will always buy from him and this dealership he’s an asset to the company Andrew’s he was the best I will always buy from him and this dealership he’s an asset to the company More