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Hendrick Toyota Concord

Concord, NC

4.7
1,349 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,349 reviews

January 13, 2026

Hendricks service center staff always listen and go the extra mile to assist us with our vehicles. I appreciate the videos from the technicians showing us what they are doing and what needs to be done. More

by Ken,Kate,Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Jan 15, 2026 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

January 12, 2026

Very happy with Aaron and the rest of the service staff on my recent visit to Hendrick. His communication was thorough and easy to understand. I will be back for future needs. More

by mdonovan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Arce
Jan 14, 2026 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

January 11, 2026

Great staff at Hendrick Toyota! My sales person, Austin, did a great job! He was friendly, knowledgeable & made a long process in purchase, enjoyable! Tom, who serviced the credit p More

by Pjwalsh49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 13, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback,. We are so happy to read such a great review about your sales experience with Austin Robinson at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

January 10, 2026

Excellent customer service. Honest, fast and friendly experience. Will definitely recommend Hendrick Toyota to family and friends. More

by vals27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Matzdorf
Jan 13, 2026 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

January 10, 2026

Andre was great! Knowledgeable, listened to our needs. Got us a really good deal. Appreciate him More

by bailey.linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Andrews
Jan 13, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Andre Andrews at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

January 09, 2026

Have been taking my 2013 Toyota Tacoma to this dealership since I bought it new for all servicing. Never had a problem and good feed back. thank Hendrick team for their service. More

by jkiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Had different service personnel each visit: can't remember names
Jan 12, 2026 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

January 01, 2026

Spoke to us very well and professional, and treated us very well and professional Todd Burdekin will get my services as long as I live in North Carolina great guy More

by redyrock12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd burdekin
Jan 04, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback . We are so happy to read such a great review about your sales experience with Todd Burdekin at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

December 30, 2025

The vehicle inventory was vast, the salesman was professional and caring, the closing and signing was easy and straightforward. More

by mrgarrymorrison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Breidinger
Jan 01, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

Jan 01, 2026 -

mrgarrymorrison responded

The vehicle inventory was vast, the salesman was professional and caring, the closing and signing was easy and straightforward.

December 23, 2025

I was dealing with the service department, truly happy with my experience. They told me what was needed. Didn’t push me to let them do it. They just said ok we will have your car pulled around. No pushy s More

by jonathandinkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Dec 24, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

December 22, 2025

Service Advisor, Chris Haynes, was as always super friendly, respectful and a pleasure to deal with! More

by Martha Talbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Dec 24, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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