Hendrick Toyota Apex

systems check for trip and detailing of car Joey was fantastic !!!..did everything i asked and answer all my questions...truly a super job !!!!..i feel safe on the road now...Nancy Vick Joey was fantastic !!!..did everything i asked and answer all my questions...truly a super job !!!!..i feel safe on the road now...Nancy Vick More

Toyota of Apex, NC I bought my Corolla last July 6, 2013. Brett Ingells sold me my Corolla. Brett knew that it was the car for me and I have been very happy with my ca I bought my Corolla last July 6, 2013. Brett Ingells sold me my Corolla. Brett knew that it was the car for me and I have been very happy with my car. He is an Outstanding Salesman! Nat Welles took care of my 10,000 service. I felt "so well taken care of" - Very accommodating! Aimed to please ~ Thank You! Am glad I am with Toyota Scion of Apex, NC. More

Check engine The light had been on for a while but they really where able to pin point the issue and gave me a good peace of mind. The light had been on for a while but they really where able to pin point the issue and gave me a good peace of mind. More

AC service Scion TC Contacted service about ac not blowing cold in Scion TC (ac was serviced 11 months prior at this location). Sam took notice and order parts to do com Contacted service about ac not blowing cold in Scion TC (ac was serviced 11 months prior at this location). Sam took notice and order parts to do complete repair. He was very cordial and advise me on all items required to be work on and assured me that dealership will honor warranty. Service was completed at no cost and vehicle working great. Very nice to have faith in a service dealership that will honor its work and work to resolve issues quickly. I have greater trust in this dealership and will not hesitate to take vehicle here for follow up or any other service needs. More

The service staff was very friendly and answered all questions to my satisfaction. I also asked and received information about other services for my vehicle that was not related to my visit, and if it questions to my satisfaction. I also asked and received information about other services for my vehicle that was not related to my visit, and if it were not for the location of this dealership, I would have my vehicle serviced by them. I live in southeast Wake County, and there isn't a Toyota dealership in that area. The brake work that I had done was very competitively priced, and am very satisfied with the work. More

Service Customer Satisfaction has been the obvious #1 goal since this dealership opened. I have purchased used and serviced with this Toyota of Apex and alway Customer Satisfaction has been the obvious #1 goal since this dealership opened. I have purchased used and serviced with this Toyota of Apex and always leave knowing I have been taken care of! More

I brought my Carolla in for a factory recall. The internal computer had to be reprogrammed. While there I asked them to check the battery and alternator since the battery had died for no apparent re internal computer had to be reprogrammed. While there I asked them to check the battery and alternator since the battery had died for no apparent reason. They returned the car to me in one and a half hours telling me that all was well. When I got home I found that the (red) positive (snap on) battery terminal cover was removed and not put back in place and the access door to the plug (under the dash) for the computer was hanging open! If the mechanic can't take the time to perform such simple tasks how well has he done the job???? Previously I brought my Tacoma in for an oil change and tire rotation. When I got home I found that one of the locking lug nuts was missing from one of the wheels!!!! It took two more trips back to finally get the nut replaced (another hour wait). The people who welcome you to service are very cordial. But I have serious reservations about the actual service technicians capabilities. I'm presently considering going to a different dealer! More

Went in for warranty work, they found a few other things that really needed work, then charged LESS than their own estimate - very reasonable. Amber warned me that when they replaced the part under warrant that really needed work, then charged LESS than their own estimate - very reasonable. Amber warned me that when they replaced the part under warranty, usually another part needed to be replaced, so I was prepared to have to examine that tissue, but they found the second part was fine. Great service with no pressure to up sale - like many garages do now. More

Michael was great! He helped me out so I could take full advantage of my last Toyota Care plan. He was very friendly and reassuring! advantage of my last Toyota Care plan. He was very friendly and reassuring! More

Excellent Service all-around. Michael Person, our service advisor, was very helpful in explaining the service that was done. He assisted me in showing me how to work the navigational system GPS, whi service advisor, was very helpful in explaining the service that was done. He assisted me in showing me how to work the navigational system GPS, which I couldn't understand. Now I have a GPS that works -- in a great car! More