Hendrick Subaru Southpoint
Durham, NC
Filter Reviews by Keyword
By Type
258 Reviews of Hendrick Subaru Southpoint
Michael was fantastic—very knowledgeable and flexible with our process. He made everything stress-free! Dealership worked with us to get the best price, for an excellent car that fits all our needs. with our process. He made everything stress-free! Dealership worked with us to get the best price, for an excellent car that fits all our needs. More
Website was easy to use and found the information I wanted and was contacted by salesperson in an expedient manner. Michael Saline was the best at explaining and answering all of my questions, highly wanted and was contacted by salesperson in an expedient manner. Michael Saline was the best at explaining and answering all of my questions, highly recommend. Will definitely work with Michael again! More
I’m the person who appreciates their car so much, they give it a name, but opposite of the person who likes to go car shopping. Hendrick Subaru took incredible care of me. I knew when I met David Freiburg give it a name, but opposite of the person who likes to go car shopping. Hendrick Subaru took incredible care of me. I knew when I met David Freiburghouse these folks were the sort I wanted to work with. David was patient, straightforward, honest, and heard every word I said about what I wanted in my new used car. Now I’m driving around in my Forester, Pearl, feeling grateful for David and Hendrick Subaru. Seriously. Ask for David House. More
Great experience from start to finish. Vincent McCleod made the buying process very stress free and I would recommend him to anyone who is interested in a Subaru. Vincent McCleod made the buying process very stress free and I would recommend him to anyone who is interested in a Subaru. More
Took my Impreza here for service. Ralph Higgs is very kind and informative. I will definitely keep bringing my car here for service in the future. Ralph Higgs is very kind and informative. I will definitely keep bringing my car here for service in the future. More
Service Department went well beyond what I expected when an unexpected issue was found during routine maintenance. Hendrick team found resolution under warranty. Even though we purchased the 2021 Ascent an unexpected issue was found during routine maintenance. Hendrick team found resolution under warranty. Even though we purchased the 2021 Ascent in another state, you'd thought we were life long customers of theirs. Thank you Matt Waller and Drew Stancil! More
Bought a new battery for my 6 year old Forester at an auto parts store. After they installed it the check engine light was on. They couldn’t clear the code and told me to drive 50 miles and the computer auto parts store. After they installed it the check engine light was on. They couldn’t clear the code and told me to drive 50 miles and the computer should reset. It didn’t. Drove to Hendrick Subaru Southpoint service. Jeff Thomas looked at the car and noticed there was no power to the code reader! Jeff opened the hood and found a 7.5 amp fuse blown. There was a spare in the fuse box so he restored power to the reader and cleared the check engine light. He made sure all the windows were operating properly and reset the clock to the correct time. “What do I owe?” Jeff said “no charge, I’ve seen this before.” Above and beyond service at Hendrick. Something simple turned into an all day thing. Should have gone to Hendrick instead of the auto parts store. Live and learn. More