Hendrick Subaru Southpoint

I had an issue with Mia long wait even tho I had made an appointment. The service manager came out to talk to me for 1/2 hour to explain the situation. I was extremely impressed with the amount he cared abo appointment. The service manager came out to talk to me for 1/2 hour to explain the situation. I was extremely impressed with the amount he cared about the dealership and its clients. Plus there was no charge and the issue was my fault. I have always been impressed with the service department at Hendrick which is why I have 3 Subarus from this wonderful dealership. In Connecticut where I am from, no one likes much less loves their dealership. Keep it going Hendrick. More

Aaron Vilchis! From start to finish he made sure I understood every step. His patience and experience was✨TOP TIER ✨Not to mention the fact that there were no dull From start to finish he made sure I understood every step. His patience and experience was✨TOP TIER ✨Not to mention the fact that there were no dull moments! I would definitely recommend him not only to my friends but to anyone who finds this helpful. If you work with Aaron you are in GREAT hands!!! More

Friendly sales and very willing to negotiate and accommodate to the customer’s request. Straightforward with the deals and not pushy with add-ons and such. accommodate to the customer’s request. Straightforward with the deals and not pushy with add-ons and such. More

Recently purchased a new Suburu here. The team here was very deceptive. The finance manager added charges to our final invoice for add ons that we said no to many times. Be very careful t The team here was very deceptive. The finance manager added charges to our final invoice for add ons that we said no to many times. Be very careful to review your final invoice before agreeing to purchase a car here. More

I cannot say enough about how amazing Hendrick Subaru is! I have had the pleasure of getting to work with Ethan over the last month and he absolutely went way above and beyond the call of duty to make my fir I have had the pleasure of getting to work with Ethan over the last month and he absolutely went way above and beyond the call of duty to make my first Subaru purchase be such a success. My first time walking into the dealership and I felt immediately welcomed and not once did I feel any pressure to even discuss purchasing. All of my other experiences with dealerships they immediately want to follow up any test drives (or even while you're test driving) with push about numbers and making a deal. Ethan listened to my situation and we discussed circling back when I was closer to being ready and even through that time period, not once did I still feel pressured to make a deal. Amazing open communication from him and as we got closer to starting to make a purchase, he went above and beyond with the support of his manager to problem solve a road block I had in finalizing the deal. Chris in finance was also just so great and helped in the fun problem solving scheme :). Ethan truly cares about his customers and knows how stressful buying a car can be and makes it feel like it's absolutely seamless. He's also just a cool guy to get to chat with, especially about outdoor adventures in the subie! There aren't enough words to express how happy I am driving around town in my first ever Subaru and really it's all thanks to Ethan and the amazing team at Hendrick. I HIGHLY recommend coming to purchase your next Subaru here!! More

I been sticking with hendrick at southpoint since they was on 15 501. My services has always been with a smile. And never pressure to have more done but advise on what's always going with my vehicle was on 15 501. My services has always been with a smile. And never pressure to have more done but advise on what's always going with my vehicle More

I recently took my car to Hendrick Subaru Southpoint for service and had the pleasure of working with Ralph. He was incredibly professional and courteous throughout the entire experience. They explained eve service and had the pleasure of working with Ralph. He was incredibly professional and courteous throughout the entire experience. They explained everything clearly and answered all of my questions in a way that I could understand. He also made sure to keep me updated on the progress of the service. I would highly recommend Ralph to Hendrick Subaru Southpoint to anyone looking for a great service experience. More

Knowledgeable, kind employee, Tushar helped us & Chris was our financial person. All great to work with. was our financial person. All great to work with. More

We are a 7 year customer of Hendrick Subaru Southpoint, starting back when they were Performance Auto Mall in Chapel Hill. They have always gone above and beyond. We bought our first Forester from David F. starting back when they were Performance Auto Mall in Chapel Hill. They have always gone above and beyond. We bought our first Forester from David F., then our second pre-owned non-Subaru from Ke-Londa T, and finally our newest Forester from Adrian S. The buying process has always been smooth and professional, with the finance managers working to get us the best interest rates. The Encore delivery, completed by Joseph R., is a wonderful added bonus that lets you learn all about your new vehicle. Service has always been top notch, and has provided us with quick and efficient service. When service was going to take longer than expected, we were provided with a loaner vehicle that would accommodate our needs of transporting a friend in a wheelchair. I would highly recommend Hendrick Subaru Southpoint for your car buying and service needs! More

Best Subaru dealership in the Triangle. Sales and service are top notch, great selection of vehicles and they have great snacks too. Sales and service are top notch, great selection of vehicles and they have great snacks too. More