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Hendrick Lexus Kansas City

Merriam, KS

5.0
916 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 916 reviews

May 25, 2022

Friendly, professional and helpful staff. Always clean and comfortable environments. Vehicles delivered clean and on time. More

by Shaoulsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Staniger has been the best service representative I have encountered.
May 27, 2022 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2022

They are thoughtful and courteous. Always polite and helpful every time I have been there More

by dbrough60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steineger
May 27, 2022 -

Hendrick Lexus Kansas City responded

Dbrough60, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 23, 2022

I had considered other cars, but returned to Lexus for their excellent service. I have been a Lexus owner and dealt with this dealership of over 20 years More

by plamourie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
May 25, 2022 -

Hendrick Lexus Kansas City responded

Plamourie, your satisfaction is our top priority. We look forward to your next visit! Take care!

May 21, 2022

very satisfied, good service and experience. the service representitive is very courtiers and detailed. will recommend More

by Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
May 23, 2022 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 20, 2022

We love this dealership. A dream to work with. All are very efficient and nice. Bend over backwards to help and make sure all is great experience. More

by M&M Lexus Lovers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
willie steinegar
May 22, 2022 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2022

The service is always good like working with willie 5 star service will always ask for hom More

by Pauleykap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie, Chetan “Cheeto” Sampat
May 21, 2022 -

Hendrick Lexus Kansas City responded

Pauleykap, thank you for the high star rating! Pauleykap, thanks for taking the time to leave a review.

May 19, 2022

this dealership has always provided top shelf service for any of our Lexus vehicle needs. Great people, great service, More

by ddwright66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
May 21, 2022 -

Hendrick Lexus Kansas City responded

Ddwright66, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

May 18, 2022

Service is always above and beyond. Willie is knowledgeable and professional, and the service experience is efficient. More

by mwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
May 20, 2022 -

Hendrick Lexus Kansas City responded

Mwilliams, we are very happy we could provide you with a positive experience! Thank you again for the great review!

May 18, 2022

Always first class service with Willie Steinager. My car is always ready on time and washed More

by Babyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steinager is first class, Chetan “Cheeto” Sampat
May 20, 2022 -

Hendrick Lexus Kansas City responded

Babyboy, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

May 13, 2022

Great experience from beginning to end. Everyone was super nice. We were there for a service and they were done within an hour. Love Lexus! More

by Claudia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
May 16, 2022 -

Hendrick Lexus Kansas City responded

Claudia, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

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