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Hendrick Lexus Kansas City

Merriam, KS

Overview
Reviews
Vehicles
5.0
916 Reviews
Call Dealership (855) 284-0945
View Awards

6935 W. Frontage Road

Merriam, KS

66203

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Showing 916 reviews

June 02, 2022

Willie Steineger: best service advisor of any dealership. Hendrick Lexus : Always the ultimate in service. More

by PETER.ROMERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Report | Print
Jun 04, 2022 -

Hendrick Lexus Kansas City responded

Hello Peter.romero, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2022

Our LX is Sort of Old, Lots of Miles if Truth be Told. We keep Hummin' and On Track, Willie, and Service, has Our Back! More

by BGKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Report | Print
Jun 03, 2022 -

Hendrick Lexus Kansas City responded

Bgkc, we are so happy to read such a great review about Hendrick Lexus Kansas City! We do hope we can be of assistance in the future. Take care!

Jun 03, 2022 -

BGKC responded

You always are and will be!!!!

June 01, 2022

Willie has been our Service Consultant for several years. He provides outstanding customer service each and every time our cars are in for service. We own two Lexus vehicles and are elated to work with Willi More

by etremaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steinegar
Report | Print
Jun 03, 2022 -

Hendrick Lexus Kansas City responded

Etremaine, thank you for the high star rating! Until the next time we meet, take care!

June 01, 2022

I always have been treated well with excellent service. Wally is an outstanding service agent. More

by sshaw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Steineger
Report | Print
Jun 03, 2022 -

Hendrick Lexus Kansas City responded

Hi Sshaw, thank you so much for your positive comments about Hendrick Lexus Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2022

I have been here many times. Adam has been a great resource in the Service department. More

by Adam.mrowinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jun 02, 2022 -

Hendrick Lexus Kansas City responded

Adam.mrowinski, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 30, 2022

Jen always takes good care of me! ! I appreciate being able to come in and not have to worry about anything…. Thanks! More

by gtown51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Report | Print
May 31, 2022 -

gtown51 responded

Thanks Jen

May 27, 2022

Easy, Fast, Professional, and friendly! My experience was amazing working with Ramon Conway with the service team! He kept me up to speed and gave me so much information. I will continue to More

by MConway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Report | Print
May 29, 2022 -

Hendrick Lexus Kansas City responded

Mconway, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

May 27, 2022

Took my car in and Ramon in service was very helpful and knowledgeable. Would definitely recommend and I will be back. More

by vogel_brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Report | Print
May 29, 2022 -

Hendrick Lexus Kansas City responded

Vogel_brittany, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2022

Mr Conway always presents his self in a well mannered way, always helps with whatever I need and gets the job done every time. More

by phillyblaze51
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Report | Print
May 29, 2022 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Kansas City!

May 25, 2022

Easy to schedule. Service delivered as promised. Terrific communication and followup. Will use for future service. More

by kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Steineger
Report | Print
May 27, 2022 -

Hendrick Lexus Kansas City responded

Hi Kim, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations! Thank you again for the great review!

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