Hendrick Lexus Kansas City

Mr. Willie was very thorough in explaining services needed for my vehicle. He was instrumental in removing the red tape when I used my Car Shield protection for the first time. I was under the impres needed for my vehicle. He was instrumental in removing the red tape when I used my Car Shield protection for the first time. I was under the impression that I needed additional services, however, I had additional time left on services required to keep my vehicle running smoothly. I have been very satisfied with services I had received from Hendrick Lexus. When I make my next appointment, it will be with Mr. Willie. He demonstrates excellent customer service. More

Willie sets a very high professional standard of providing customer service and ensuring our Lexus has superior maintenance. providing customer service and ensuring our Lexus has superior maintenance. More

I reallyenjoy getting my vehicle service there they are very attentive and I appreciate Craig Rossman he helped me understand what I need done right away way to go and thank you Lexus team!!!! very attentive and I appreciate Craig Rossman he helped me understand what I need done right away way to go and thank you Lexus team!!!! More

Willie is very personable and provides excellent customer service. He thoroughly explained the imediate service I needed on my vehicle. I will be returning on June 22nd to complete needed repairs on my "Le service. He thoroughly explained the imediate service I needed on my vehicle. I will be returning on June 22nd to complete needed repairs on my "Lexi" I appeciated the pictues of the underside of my car displaying the areas of service needed. More

The reservation specialist was clear and easy to work with. My service representative, Craig Rossman was clear, detailed and customer oriented. The entire experience at Kendrick was excellent. with. My service representative, Craig Rossman was clear, detailed and customer oriented. The entire experience at Kendrick was excellent. More

Great fast service The staff is wonderful. Waiting room nice that all i have for now Waiting room nice that all i have for now More

Willie always provides outstanding customer service! He will be sure you are a very satisfied customer each and every time! We feel so fortunate to have him as our Customer Service Advisor. He will be sure you are a very satisfied customer each and every time! We feel so fortunate to have him as our Customer Service Advisor. More

Willie always goes above and beyond to give me great service! I am 93 years old, it means a lot to have someone I can trust. service! I am 93 years old, it means a lot to have someone I can trust. More

I always have a great experience with the dealership. They are prompt and courteous when I arrive and strive to accommodate my requests. Yesterday I dealt with Craig Rossman and had another great experie They are prompt and courteous when I arrive and strive to accommodate my requests. Yesterday I dealt with Craig Rossman and had another great experience. Would definitely recommend him! More

Willie Steineger, provided a great experience with my car service and was great with answering any service questions I had. service and was great with answering any service questions I had. More