Hendrick Honda of Charleston

I had my car serviced and received excellent service from not only the repair, but the service advisor, Scott Shearer, kept me updated on progress. not only the repair, but the service advisor, Scott Shearer, kept me updated on progress. More

Kevin Parker was on point with knowledge about the vehicle and extremely helpful in getting me the best deal possible on my new car. He was polite, well spoken and eager. I previously left another Hon vehicle and extremely helpful in getting me the best deal possible on my new car. He was polite, well spoken and eager. I previously left another Honda dealership in which I would have most likely purchased one of the vehicles on its lot but could not get a salesman to assist. I was there for nearly thirty minutes, eventually leaving. I decided on a whim to see what was on the lot at Rick Hendrick. Within minutes Kevin offered me assistance. I’m glad he took the time to help with my purchase. Salesmen are the first impression of the dealership and he fit that role with his outstanding professionalism. Thanks Kevin. More

Competent knowledgeable polite and respectful …… always a pleasure to go to Honda Hendrick for service pleasure to go to Honda Hendrick for service More

Had a great experience with this dealership and their agents, specially Caleb who helped and walked us through everything and made the whole process smooth and stress free. Definitely recommended! agents, specially Caleb who helped and walked us through everything and made the whole process smooth and stress free. Definitely recommended! More

Quality professional service technicians give you details about every service check through email video while you wait. about every service check through email video while you wait. More

The sales rep listened to me. I had not planned to purchase a car / was more trying to see what car I could see myself in for the next 10 yrs and how much money I would receive I had not planned to purchase a car / was more trying to see what car I could see myself in for the next 10 yrs and how much money I would receive on my current car. More

I went in for my 30,000 mile checkup and they found 2 nails in my tires - they patched one and replaced the other with a brand new tire. All under my warranties! I didn't even know there were any nails nails in my tires - they patched one and replaced the other with a brand new tire. All under my warranties! I didn't even know there were any nails or issues - but THEY Found them! Great work, and my Service rep - Scott Scherer is always wonderful! Kudos to Hendrick Honda - a Great Team of professionals!!! More

Dishonest service experience, poor customer service and neglect/careless repairs. BEWARE dishonest and dangerous practices! neglect/careless repairs. BEWARE dishonest and dangerous practices! More

I was not verbally informed that my child’s car seat would be removed and not reattached during the service. This was not verbally communicated to me at the time of drop off or during pick up. would be removed and not reattached during the service. This was not verbally communicated to me at the time of drop off or during pick up. More

Honda of Charleston has a great team. They took the time to make sure that my tire would be replaced under warranty. They took the time to make sure that my tire would be replaced under warranty. More