Hendrick Honda of Charleston

I contacted Matt (Sales Mgr) on Friday to let him know that I would be in on Saturday to help my daughter purchase a vehicle after graduating from MUSC. I asked that he connect us with an sales rep that that I would be in on Saturday to help my daughter purchase a vehicle after graduating from MUSC. I asked that he connect us with an sales rep that help her through the process since I am from GA. We arrived on Saturday morning and met Frank Giovannone. He did exactly what I had asked for in that he was very helpful to us and showed us exactly what we asked to see. His style helped my daughter overcome the first time car buying fear and ultimately led to her purchasing a Honda Certified CRV. It was a great experience for her and Frank explained the process very well for her future car buying as well. I would highly recommend Frank and the rest of the Hendrick Honda team at Charleston. More

Salesman Bernie is one of the best salesman at Rick Salesman Bernie is one of the best salesman at Rick Hendrick Honda. At our last purchse in 2003 we swore we would never go back after having the sal Salesman Bernie is one of the best salesman at Rick Hendrick Honda. At our last purchse in 2003 we swore we would never go back after having the salesman Carl Deer...We found out that he was no longer there and that is why we returned to Honda.Bernie completely changed our attitude being a super great saleman. He was understanding and cared what we were saying and what we were looking for. The finance person John was a breeze to deal with. The overall experience was a 5 star and give stars all the way. More

I have been to many car dealerships, and Hendrick Honda has surpassed all of them in every category. The incredible salesman, Bernie Boettcher, would bend over backwards for anyone, and it seemed like eve has surpassed all of them in every category. The incredible salesman, Bernie Boettcher, would bend over backwards for anyone, and it seemed like everyone else would do the same. Bernie really took the time and actually listened to what I was saying and responded accordingly. He did not just rattle off a speech that seemed pre-planned. He was conscious of my needs and limitations and I have never had a better experience. The service department is equally impressive as exemplified in their exceptional decorum and hospitality. The rest of the dealership is spotless and every person greeted you with a smile! Thanks Hendrick, and BERNIE! You guys are the BEST! More

I wasn't looking for a new car but was told about some incentives/discounts that were being offered by Honda. It was not a hard decision to buy a new Civic. At 0.9% financing, it was too good to pass. I incentives/discounts that were being offered by Honda. It was not a hard decision to buy a new Civic. At 0.9% financing, it was too good to pass. I have bought 3 other cars from this dealership and have always gotten outstanding pricing and service. My saleman and the general manager were great to work with... They were professional and courteous, and within an hour of stepping on the lot, I drove off with a new car for a great price. More

I purchased a 2008 Honda Civic EX, 5spd manual transmission, with 37k miles today and it's a great car so far! I was greeted in a friendly manner upon my first visit by Bernie Boettcher, one of th transmission, with 37k miles today and it's a great car so far! I was greeted in a friendly manner upon my first visit by Bernie Boettcher, one of the salesmen there. He was very professional and demonstrated exceptional knowledge of the vehicles, prices, performance, options... you name it; if you had a question about something, Bernie knew the answer to it. The car that I initially went to look at had already been sold, but Bernie took me around the lot to show me models of similar price, quality, mileage, etc. I left feeling somewhat discouraged, but then again perhaps I was far too specific with what I was looking for. I returned roughly a week later, with a more open mind and an appointment scheduled with Bernie in advance. He already had a few cars on the lot picked out that he thought I might be interested in, and I test drove the EX that I am now the proud owner of. Instantly I felt like it was the car for me. It was clean, ran great, was thoroughly inspected, and the test drive was very enjoyable; however, it was a little out of my price range. Through the next several days I texted back and forth with Bernie trying to settle on a price that was fair to myself and Hendrick Honda of Charleston. After much deliberation and number-crunching, I found a price that fit my budget, and Bernie was able to make it work. I walked off the lot with a great Honda Civic for an equally great price. Thanks to everyone at Hendrick Honda of Charleston for making my experience there a pleasant one. More

Both Bernie and John exceeded my expectations, when I arrived at Hendrick Honda in West Ashley, SC and left driving my new certified 'used' car, a 2008 Civic. They were both friendly, knowledgable, pat arrived at Hendrick Honda in West Ashley, SC and left driving my new certified 'used' car, a 2008 Civic. They were both friendly, knowledgable, patient and offered creative solutions to my specific needs. I also had occasion to return within a few days after purchase because of a damaged sun visor. I called Bernie, and he set up my appointment. I was literally in and out of the service department in less than five minutues, with my problem resolved ( a new visor was installed). The service staff was considerate and helpful and the waiting area was roomy and comfortable. I would highly recommend Hendrick Honda of Charleston!! They were outstanding! More

I was looking for a new and dependable car and I was working with Bret Tillman at Hendrick Honda. This was my first new car and I was intimadated by the whole process. However, Bret Tillman was very pat working with Bret Tillman at Hendrick Honda. This was my first new car and I was intimadated by the whole process. However, Bret Tillman was very patient and explained the whole process with me. Not at one time did I feel I was making a wrong decission or being taken advantage of. He answered all my questions and phone calls. I will not only refer Hendrick Honda and Bret Tillman, I will be a returned customer. More

Valery did a great job. She provided great follow up and customer service on my purchase. The car is great and had one issue with the dash board being damaged. Valery made sure that the part was ordered a customer service on my purchase. The car is great and had one issue with the dash board being damaged. Valery made sure that the part was ordered and called me to give the status of the part and then called me and got me scheduled to have it repaired. More

Ed was a pleasure to work with. He was friendly, patient, and helpful. He was very knowledgeable about the cars there, and mindful of my budget. My experience with Ed was a refreshing change from patient, and helpful. He was very knowledgeable about the cars there, and mindful of my budget. My experience with Ed was a refreshing change from the many other car salesmen that I dealt with while looking for a vehicle. More

I came in for a 30,000 mile service on my Honda Odyssey and was looking around when Paige intruduced herself and i went from just looking to test driving a Ridgeline, to Purchaseing a new Honda Pilot. Thei and was looking around when Paige intruduced herself and i went from just looking to test driving a Ridgeline, to Purchaseing a new Honda Pilot. Their are two things i have never down,1- never bought a new vehicle, always preowned,2-never made a desision the same night i loooked. Paige was definetly on her game and see worked the deal and got to the numbers that i told her it would take for me to make the deal. My wife,daughter and myself could'nt be happier (unless we could trade this free oil change for 3 hendrick t-shirts, since we did purchase the 55,000mi maintance agreement that includes oil changes)But if not we are stilll happy Hendrick people driving our 3rd handrick ride 1-chevy and 2 hondas.Thanks Paige,you done a great job, i appreciate the way you made my 12yr old daughter feel included. Have a great day, Chuck & Stacey PS 1-large and 2-small More