Hendrick Honda of Charleston

Maury was pleasant and attentive. The whole experience was enjoyable. I am very satisfied with my time there. The whole experience was enjoyable. I am very satisfied with my time there. More

We have used this dealership since we moved to Charleston in 2017. They have provided excellent and timely service since. Charleston in 2017. They have provided excellent and timely service since. More

Repaired car in timely manner. Also took time to explain what was wrong with car. Also took time to explain what was wrong with car. More

The service department (specifically Sal) was extremely helpful and knowledgeable. They completed my service/recall in a timely fashion while continuing to keep my updated on their progress. Jeff (Sales helpful and knowledgeable. They completed my service/recall in a timely fashion while continuing to keep my updated on their progress. Jeff (Sales Manager) was willing to listen to my circumstances with empathy and offered a solution that benefited both parties. I'm extremely thankful and will continue to have my vehicle serviced and, potentially, purchase a vehicle when needed. More

The price they offered was fair and the staff was friendly. Highly recommend. Will be back! friendly. Highly recommend. Will be back! More

I am updating my review based on significant new information regarding a vehicle I purchased from Hendrick as a Certified Pre-Owned vehicle with a CPO Wrap / Platinum warranty. I have been withou information regarding a vehicle I purchased from Hendrick as a Certified Pre-Owned vehicle with a CPO Wrap / Platinum warranty. I have been without my vehicle since June 2, 2025. After months of delays and repeated assurances that parts were “on the way,” I was ultimately informed by Ford that the vehicle contains a non-standard wiring harness with no assigned part number and no proper replacement available, making it effectively not reasonably repairable. The vehicle has since been declared a total loss by my insurance company. This critical information was never disclosed at the time of purchase. Despite the vehicle being sold with a CPO Wrap / Platinum warranty, I have experienced repeated denials and a lack of support, and the warranty has not been honored in a meaningful way given the nature of the defect and the resulting loss of use. As a result of this situation, I: Have been without a vehicle for over six months Have paid over $4,500 in out-of-pocket rental expenses Have continued making $467 monthly loan payments on a vehicle that was not drivable In addition to the financial burden, this situation has caused significant stress and disruption, as I am a full-time teacher who depends on reliable transportation to get to and from work each day. To date, Hendrick has taken no accountability for selling a vehicle with undisclosed issues that ultimately rendered it a total loss, and I am still seeking a fair resolution for the financial losses I have incurred. Based on my experience, I do not recommend Hendrick. I strongly encourage anyone considering a Certified Pre-Owned vehicle to request full documentation, ask detailed questions about inspections, and fully understand what the certification and warranty actually cover. More

Staff were very informative and helpful. They gave me pricing up front. Vehicle was ready when they said it would be. Nice and clean both waiting room and restrooms. Nice they offer tea and They gave me pricing up front. Vehicle was ready when they said it would be. Nice and clean both waiting room and restrooms. Nice they offer tea and coffee. More

Very pleasant to visit especially with my salesman Caleb Roberts he was awesome to work with answered all of my questions Roberts he was awesome to work with answered all of my questions More

I had a great experience working with my service advisor “Eric Szuch”!! . From start to finish, he was very professional, knowledgeable, and very communicative. He took the time to explain everything clearl “Eric Szuch”!! . From start to finish, he was very professional, knowledgeable, and very communicative. He took the time to explain everything clearly, kept me updated throughout the process, and made sure my vehicle was taken care of properly. I truly appreciated his honesty and attention to detail. This kind of customer service makes a big difference, and I will definitely be returning for future service. More

Gary went above and beyond to help me get my vehicle towed and my battery replaced in the same day. I couldn't be more appreciative! towed and my battery replaced in the same day. I couldn't be more appreciative! More