Hendrick Honda of Charleston
Charleston, SC
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I've had my CRV serviced here since we moved from Georgia two years ago. They have always done an excellent job, and never suggested extra work as I had with a previous dealer. They are my go-to for any work two years ago. They have always done an excellent job, and never suggested extra work as I had with a previous dealer. They are my go-to for any work needed on my Honda, and I will buy from them when I want to trade. More
All services and repairs were thoroughly explained to me beforehand. Midway through the work I received additional explanations. At no time did I feel as if I were being pressured to have unnecessary repa beforehand. Midway through the work I received additional explanations. At no time did I feel as if I were being pressured to have unnecessary repairs done. The work was actually completed more quickly than I initially thought it would be. I feel safer driving my car, especially out of town, because I know that it is in top condition. More
Always receive outstanding service from Hendrick Honda of Charleston. Pleasantly surprised at the video of each maintenance task that was emailed. I complaints and glad I made the decision to buy from them i Charleston. Pleasantly surprised at the video of each maintenance task that was emailed. I complaints and glad I made the decision to buy from them in 2021. More
Michael Creighton was great! He got my truck in for my routine maintenance and got it finished in a timely manner for me and got me on the road in no time!! He got my truck in for my routine maintenance and got it finished in a timely manner for me and got me on the road in no time!! More
Excellent customer service! Both Caleb and Nick were very professional and knowledgeable and I highly recommend them to family and friends. Thankyou Both Caleb and Nick were very professional and knowledgeable and I highly recommend them to family and friends. Thankyou More
I went in for the usual, an oil change. It was pretty busy, but the service department made sure that I was checked in, my car was serviced, and I was out within a reasonable time (45 minu It was pretty busy, but the service department made sure that I was checked in, my car was serviced, and I was out within a reasonable time (45 minutes). There was no hassle or haggling. My service tech, Gary, did everything he could to make sure that I was in and out of the appointment on time. More
Reception was prompt and efficient. Received loaner new Pilot as work was scheduled for most of day. All work was completed . Additional needs were addressed and scheduled. No surpr Received loaner new Pilot as work was scheduled for most of day. All work was completed . Additional needs were addressed and scheduled. No surprises! More
Hendrick's Honda service is always A+ Awesome. Every advisor I've worked with over the years is customer centric and professional. Matt even arranged for a driver to pick me up at home to get the Every advisor I've worked with over the years is customer centric and professional. Matt even arranged for a driver to pick me up at home to get the car after services were complere. Kudos and thank you. 👏 More
Efficient; easy to make an appointment; service department layout organized so that car owner’s time was valued and car owner did not waste anytime getting checked in. Staff communicated often wit department layout organized so that car owner’s time was valued and car owner did not waste anytime getting checked in. Staff communicated often with car owner on status of service. More

