Hendrick Honda Hickory

Very professional service all the time. ,They made us feel comfortable and confident about our purchase ,They made us feel comfortable and confident about our purchase More

Recently took my Passport in for an oil change & tire rotation. The service department was excellent. It is clean and well organized. Jose Barradas was my Service Advisor and provided outstanding custome rotation. The service department was excellent. It is clean and well organized. Jose Barradas was my Service Advisor and provided outstanding customer service. He kindly notified me immediately that because it was a Saturday and the number of customers they had, it might take a little longer than normal to have my vehicle ready. He provided me an estimated time and sure enough, they had it ready within that time frame. More

Darrly Watson always does a get job taking care of my service on my car. Really pleased with him and your service guys, they do a great job on taking care with my car. service on my car. Really pleased with him and your service guys, they do a great job on taking care with my car. More

Service Department does a good job of filming the repairs and doing the repairs on time. and doing the repairs on time. More

Made an appointment for wash and vacuum. Arrived early and Service team took CRV back quickly. Car looked very clean after this. Arrived early and Service team took CRV back quickly. Car looked very clean after this. More

Shawn Millsaps, service advisor always looks after me. Service is great and timely. Would recommend this dealership Service is great and timely. Would recommend this dealership More

Excellent, thorough service. My new Honda Passport had a noise when turning the steering wheel. The cause was identified quickly, the part was ordered and everything repaired ver My new Honda Passport had a noise when turning the steering wheel. The cause was identified quickly, the part was ordered and everything repaired very smoothly. Thank you, Zac Keener for always being a great service advisor. More

Recently I brought my van in for an oil change and the mechanic/technician, Scott Heller found several issues needing immediate attention. Carlos Castaneda, my Service Advisor, patiently took me through e mechanic/technician, Scott Heller found several issues needing immediate attention. Carlos Castaneda, my Service Advisor, patiently took me through each one to make sure I understood what the problems were and what was at stake if they weren't fixed. In addition the Mr. Heller had sent me a video of the issues with his explanation. As it would take some time, Carlos set me up with a loaner car. All was serviced and repaired in a timely fashion. If you want to have your car repaired with confidence, go to Hendrick Honda in Hickory, NC. More

Excellent Customer Service and customer focus. Hector was excellent advisor and made recommendations that saved me money. Housekeeping was amazing. Hector was excellent advisor and made recommendations that saved me money. Housekeeping was amazing. More

The salesman that helped us, Mark Buchanan was top notch! He was very kind and explained everything patiently. We didn't feeled pressured at all and he negotiated a price that we were able to agree up notch! He was very kind and explained everything patiently. We didn't feeled pressured at all and he negotiated a price that we were able to agree upon to drive our new vehicle home the same day. The financial employee was very helpful and friendly and helped us to choose options that worked within our budget. We highly recommend this dealership for anyone in the market for a Honda vehicle. More