Hendrick Honda Hickory

Recently I brought my van in for an oil change and the mechanic/technician, Scott Heller found several issues needing immediate attention. Carlos Castaneda, my Service Advisor, patiently took me through e mechanic/technician, Scott Heller found several issues needing immediate attention. Carlos Castaneda, my Service Advisor, patiently took me through each one to make sure I understood what the problems were and what was at stake if they weren't fixed. In addition the Mr. Heller had sent me a video of the issues with his explanation. As it would take some time, Carlos set me up with a loaner car. All was serviced and repaired in a timely fashion. If you want to have your car repaired with confidence, go to Hendrick Honda in Hickory, NC. More

Excellent Customer Service and customer focus. Hector was excellent advisor and made recommendations that saved me money. Housekeeping was amazing. Hector was excellent advisor and made recommendations that saved me money. Housekeeping was amazing. More

The salesman that helped us, Mark Buchanan was top notch! He was very kind and explained everything patiently. We didn't feeled pressured at all and he negotiated a price that we were able to agree up notch! He was very kind and explained everything patiently. We didn't feeled pressured at all and he negotiated a price that we were able to agree upon to drive our new vehicle home the same day. The financial employee was very helpful and friendly and helped us to choose options that worked within our budget. We highly recommend this dealership for anyone in the market for a Honda vehicle. More

Many people are glad they are building onto the dealership. The cost of minor or major repairs is expensive 🫰 here. These people do not 🚫 have to make a massive profit $ dealership. The cost of minor or major repairs is expensive 🫰 here. These people do not 🚫 have to make a massive profit $ More

Wonderful, delightful and quick experience. Carlos was top notch. Had my car in and out in no time. Carlos was top notch. Had my car in and out in no time. More

I came for an update. I’m pleased to say the amount of time for the update wasn’t too long. Thanks I’m pleased to say the amount of time for the update wasn’t too long. Thanks More

We purchased a new 2026 Accord Touring Hybrid on May 15. This is our fourth car purchased from Hendrick. Our son also purchased an Accord in 2024. We have been well satisfied with each vehicle. We worke This is our fourth car purchased from Hendrick. Our son also purchased an Accord in 2024. We have been well satisfied with each vehicle. We worked with Mark Buchanan and Zach Cannon on this one. Both Mark, Zach, and Mike in Finance were very professional and easy to work with. We would definitely recommend this dealership. More

Very polite, easy to understand what needs to be done, they do not seem to recommend unseeded services. Nice followup phone calls as well. Can't rate the service writer because he is not listed. they do not seem to recommend unseeded services. Nice followup phone calls as well. Can't rate the service writer because he is not listed. More

I have bought 2 cars from this dealership. First a 2013 crv and, most recently, 2025 ridgeline that was their courtesy vehicle. Both vehicles i bought basically sight unseen. I went with the First a 2013 crv and, most recently, 2025 ridgeline that was their courtesy vehicle. Both vehicles i bought basically sight unseen. I went with their pictures and description. Excellent! The prices were very fair, slight negotiations that were fair for both of us. And, I love hondas. We have 4 in the family, 2 were bought here and 2 from Flow. Yes, I recommend hendrick. More

Professional, knowledgeable, friendly, and lots of fun cars to choose from, you can’t go wrong with HENDRICK HONDA of HICKORY! cars to choose from, you can’t go wrong with HENDRICK HONDA of HICKORY! More