Hendrick Honda Hickory

Excellent, thorough service. My new Honda Passport had a noise when turning the steering wheel. The cause was identified quickly, the part was ordered and everything repaired ver My new Honda Passport had a noise when turning the steering wheel. The cause was identified quickly, the part was ordered and everything repaired very smoothly. Thank you, Zac Keener for always being a great service advisor. More

Recently I brought my van in for an oil change and the mechanic/technician, Scott Heller found several issues needing immediate attention. Carlos Castaneda, my Service Advisor, patiently took me through e mechanic/technician, Scott Heller found several issues needing immediate attention. Carlos Castaneda, my Service Advisor, patiently took me through each one to make sure I understood what the problems were and what was at stake if they weren't fixed. In addition the Mr. Heller had sent me a video of the issues with his explanation. As it would take some time, Carlos set me up with a loaner car. All was serviced and repaired in a timely fashion. If you want to have your car repaired with confidence, go to Hendrick Honda in Hickory, NC. More

Excellent Customer Service and customer focus. Hector was excellent advisor and made recommendations that saved me money. Housekeeping was amazing. Hector was excellent advisor and made recommendations that saved me money. Housekeeping was amazing. More

The salesman that helped us, Mark Buchanan was top notch! He was very kind and explained everything patiently. We didn't feeled pressured at all and he negotiated a price that we were able to agree up notch! He was very kind and explained everything patiently. We didn't feeled pressured at all and he negotiated a price that we were able to agree upon to drive our new vehicle home the same day. The financial employee was very helpful and friendly and helped us to choose options that worked within our budget. We highly recommend this dealership for anyone in the market for a Honda vehicle. More

Many people are glad they are building onto the dealership. The cost of minor or major repairs is expensive 🫰 here. These people do not 🚫 have to make a massive profit $ dealership. The cost of minor or major repairs is expensive 🫰 here. These people do not 🚫 have to make a massive profit $ More

Wonderful, delightful and quick experience. Carlos was top notch. Had my car in and out in no time. Carlos was top notch. Had my car in and out in no time. More