Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Jeffrey Stark was awesome. His great humor and great customer service made our buying experience amazing! His great humor and great customer service made our buying experience amazing! More

Well I have to say, this was one of the most pleasurable new truck purchases I have ever made. First my Sales Person, Darren Dennis listened. He did not try to change direction, or act like he knew what I new truck purchases I have ever made. First my Sales Person, Darren Dennis listened. He did not try to change direction, or act like he knew what I wanted he listened. I explained what I was looking for, showed him examples , and he took me to the exact truck I was looking for. I shared with him.I did not want to discuss a payment. I did not want to talk about financing that I wanted an out the door price, bottom line best price you can give me. I expected some game playing, like we always get, however that never happened. He beat the price I had expected !! This was a huge surprise. I let him know I was not interested in financing through the dealership, that I was going through my credit union. Of course, is any salesperson would do.He asked me to give me a chance, so I did, and I was very impressed. Again they exceded my expectations. That was a surprise. Even more enjoyable was working with Todd in Finance, who, by the way, is great person !! Did not play any games when it came to signing the loan. I was not going to pick the truck up for a couple days after I'd actually signed the paperwork. I let them know I'd be there around five p m today. Of course I ended up arriving early, by an hour. While I finalize this transaction with todd in finance, I enjoyed my conversation with him for about thirty minutes. And then, of course, they come in.And tell me, my truck is ready early.And the detail was phenomenal. Thank you, darren, todd, and everybody at hendrick.For this no stress experience !!! More

Excellent experience! It was a great pleasure to work with Jeffrey Stark & Tyler Stone. I was able to get the Truck I wanted. They are very polite, knowledgeable and exper It was a great pleasure to work with Jeffrey Stark & Tyler Stone. I was able to get the Truck I wanted. They are very polite, knowledgeable and experienced professionals. If you are looking for a vehicle, new or used, this is the dealer to go to. We have bought several vehicles from them and never have had any problems. Always have a had a smooth transition. It’s a great place to shop for the vehicle of your dreams!!! Ask for Jeffrey Stark when you go! More

My wife and I went into the dealership to trade in our Tesla and either buy a 2025 Jeep Wrangler or 2025 Jeep Grand Cherokee L. Wasn't sure what to expect but Jeff and Ben both were awesome sales men. The Tesla and either buy a 2025 Jeep Wrangler or 2025 Jeep Grand Cherokee L. Wasn't sure what to expect but Jeff and Ben both were awesome sales men. They took time to show us the vehicles we were interested in, explained the process to us and went over all the details for both vehicles. We thought we would try to secure financing through our Credit union but the finance dept, Scott and RJ both went to work and got the deal done and gave us the terms we were looking for to convince us to buy the Jeep Grand Cherokee L. We have bought a few vehicles from Hendricks and always have had a great experience but this one was the best so far. Everyone went out of their way to make our experience a great one. Thanks to the Finance dept and to Jeff for coming in on his day off to get the deal done.Thanks to Ben as well for all your help too!!! More

Purchased my Honda from Doug Williams. Great experience. The car price was the cheapest around. Great experience. The car price was the cheapest around. More

Darren was super helpful. No xx. Straight to the point. It might have helped that I knew what I was doing. Great service from Darren, Mike & Scott! No xx. Straight to the point. It might have helped that I knew what I was doing. Great service from Darren, Mike & Scott! More

After several failed attempts and poor communication experiences with other CDJR dealers, I reached out to Hendrick CDJR Concord. I can truly say this was the best car buying experience I ever had. Je experiences with other CDJR dealers, I reached out to Hendrick CDJR Concord. I can truly say this was the best car buying experience I ever had. Jeff Stark and Ben Bartela were professional, polite, quick to respond to messages and more than courteous. Never once did I feel pressured or felt like I was being handed a line just to answer a question. From beginning to end the experience was very laid back and comfortable. I purchased my vehicle on a Thursday and made arrangements with Jeff and Ben to pick it up that Sunday. Ben came in to work on his day off just to ensure that I got my key, show me around the vehicle and to answer any questions I had with my vehicle. They were two very professional gentlemen whose sole goal was to make my buying experience a positive one..... And they did. If you are in the market for a Chrysler, Dodge, Jeep or Ram be sure to go to Hendrick CDJR in Concord and ask for Jeff Stark and Ben Bartela. More

Had a great experience working with Mike Gerlack at Hendrick Automotive in Concord! He helped me get a fantastic deal on a Dodge and made the whole process super easy. Mike really went above and beyond Hendrick Automotive in Concord! He helped me get a fantastic deal on a Dodge and made the whole process super easy. Mike really went above and beyond — since I didn’t have anyone with me to drive my old car home, he actually delivered my new car to my house himself. You don’t see that kind of service very often anymore. Highly recommend asking for Mike if you’re shopping for a car — he’ll take good care of you! More

We have been a customer for many years and just purchased a new truck. We have been dealing with Philippe for a long time and he is AMAZING. He partnered us with Terez Porter and he was also AMAZING. He took a new truck. We have been dealing with Philippe for a long time and he is AMAZING. He partnered us with Terez Porter and he was also AMAZING. He took the time to pull the trucks up that my husband was interested in. He was great to work with. Highly recommended!! Keep up thr great work Terez!! More

Mark was awesome. Came to get a new jeep and left with exactly what I wanted Came to get a new jeep and left with exactly what I wanted More